Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
23 reviews
5 stars
8
4 stars
3
3 stars0
2 stars
1
1 star
11
- RSrichard saundersFeb 6, 20255.0Highly professional and experienced attention by Meagan Remington.
- RHrobert harrisMay 4, 20231.0The baldwin park TRUIST branch in orlando needs more internal diversity training! I have lived in Baldwin Park since 2007 and I think its a great neighborhood. Meagan "Karen" Rymer branch leader is unprofessional and lacks courtesy and professionalism for a banker who deals with interacting with people. I have been a member of Truist formerly BB&T since 2014 and have been happy with their services until I had the unfortunate circumstance to meet the branch leader Meagan "Karen" Rymer late april 2023. I came into the branch to inquiry about opening a safe deposit box. No customers were in the branch (no line and no one seated). As I saw Meagan "Karen" Rymer sitting in her office with the door wide open (not on the phone) I made eye contact and stood outside her office door to begin my inquiry about opening a safe deposit box. before I could get one word out of my mouth she hit me with a face that my 4 year old gives me when she has to take her medicine. Exactly that. The face my daughter gives when she looks at the spoon of medicine and tells me its yucky and she will not take it. It was obvious Meagan "Karen" Rymer had no true interest to want to help me so i apologized for making her feel so uncomfortable and I went to the teller where i was then sent back over to Meagan "Karen" Rymer. After waiting in the sitting area for Meagan "Karen" Rymer to come out of her office (5 minutes) i then see the teller walk over and tell me that Meagan "Karen" Rymer would not be able to help me because the computer systems were down. So I said what a coincidence! I hauled over to the TRUIST branch on colonial and bumby and picked up the safe deposit box i needed without any issues. Utterly disgusting experience and customer service as i grabbed Meagan "Karen" Rymer business card and promised myself to write a public complaint on google then a formal complaint to Truist not in a attempt to get her in trouble but to share my experience and to advise with proper diversity training these types of events can be avoided and handled better. and I really dont want other people to have to experience what i had to go through with Meagan "Karen" Rymer that day.
- NBNiki BirdJun 22, 20185.0Nicole was great. I never expected to go to the bank and get cheered up by the enthusiastic employees.
- GRgeorge RandazSep 9, 20144.0Nice location. And the staff are very nice. Easy in and easy out. Usually not too busy at this location. And they've always got lollipops and sometimes coffee.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Orlando, FL?
The Truist branch at 4751 New Broad St, Orlando, FL, is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
Is there a drive-through service available at this Truist branch?
No, the Truist branch in Orlando does not have a drive-through service; it is closed every day for drive-through hours.
What types of accounts can I open at Truist?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies. Certificates of Deposit (CDs) can only be opened at a branch.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours, or by phone by calling 844-4TRUIST (844-487-8487). CDs need to be opened in a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using the cash in your checking account.
What languages are spoken at the Truist branch?
The Truist branch provides services in English and Spanish to accommodate customers.
What nearby places can I visit after banking at Truist in Baldwin Park?
After your visit to Truist, you can explore nearby places like Baterbys Art, Framing & Furniture for art needs, or visit American Royal High School if you have students enrolled there.
Are there any legal services near Truist where I can get assistance?
Yes, there are several legal service providers nearby including Jessica Pierce, Attorney at Law, The Law Firm of Anidjar & Levine, P.A., Nicole Ward Moore, P.A., Apellie Legal, and Jenkinson Legal, PLLC.
Is there a Truist ATM near the branch for quick cash access?
Yes, a Truist ATM is located near the branch for convenient access to cash and basic banking transactions.
How can I schedule an appointment with Truist?
You can schedule an appointment with Truist online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment to ensure personalized service during your visit.