Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
66 reviews
5 stars
15
4 stars
5
3 stars
3
2 stars
4
1 star
39
- CECeleste EscobarNov 6, 20255.0Always attentive when I'm there dropping off my bank deposits from my store. The ladies are professional, polite, and take people in the order they come. Never have to wait longer than 15min. Thank you ladies.
- BPBriona PizziSep 29, 20251.0Terrible service you make an appointment online and they don’t honor it saying you had to call to confirm
- GJGilbert JalladJul 5, 20251.0Extremely disappointed with the level of service. The relationship banker I interacted with was rude, unprofessional, and clearly lacked the skills necessary to build positive relationships with customers. A key part of the role is to create a welcoming and helpful experience, not to respond with attitude or dismissive answers. Truist appears to be lowering its standards, and it shows
- JGJean GautierJul 27, 20231.0Soooo glad I don't Bank here!!! My mom sent me to deposit some cash in her account as she's having heart surgery in the morning and the teller said , "who is this for? No we need her ID" sent tube back to me without allowing me to explain. Has had account over 20 years.. trash service DO NOT BANK HERE STRAIGHT GARBAGE CUSTOMER SERVICE!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Hunters Creek?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for Truist at 13950 S John Young Pkwy?
Regular business hours are Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online for convenience, visit the branch during business hours for immediate access to a temporary debit card, or call 844-4TRUIST to open an account by phone.
How do I activate my Truist debit card?
Activate your Truist debit card online to use it for digital purchases and in-person payments from your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed to help you save money for goals or emergencies.
What services are available at this Truist branch?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust, leasing, cash management, international wires, and foreign currency exchange.
Are there any ATMs nearby the Truist branch at 13950 S John Young Pkwy?
Yes, there is a Truist ATM nearby as well as a Chase Bank ATM, both convenient for quick cash withdrawals and deposits outside branch hours.
What dining options are near the Truist branch for a quick meal or coffee?
Nearby dining options include Cork and Fork Freshtaurant for American cuisine, Taco Bell for fast Mexican food, and Keke's Breakfast Cafe for breakfast and brunch.
Are there any convenience services close to Truist for shipping or automotive needs?
Yes, the UPS Store nearby offers shipping and printing services, and Valvoline Instant Oil Change provides quick automotive maintenance.
Can I find beauty and shopping options near the Truist branch?
Nearby you can visit Pure ONE Beauty for beauty salon services and Zenvo for women's clothing and shopping needs.