Truist

2.4
79 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3800 S SEMORAN BLVD, ORLANDO, FL
32822, United States

Hours

Reviews

2.4
79 reviews
5 stars
27
4 stars
1
3 stars
0
2 stars
3
1 star
48
  • VS
    veronica Sánchez
    Dec 13, 2025
    1.0
    Bad costumer service. Saturday close at 12 but they close the door at 11:30. Really bad costumer service
  • LC
    linda carlson
    Dec 12, 2025
    1.0
    This is the worst bank I have ever had the misfortune of using. Lunch time Friday only two employees. Each transaction has to be checked by co-worker for accuracy. One employee at drive thru and one taking care of the inside clients. There were so many cars in the drive through that I went inside and stood in line with 10 people. I was 3rd but it still took 30 minutes standing. There wasn’t even any office/cubicle employees there to step out and help. Well I am definitely moving my money.
  • DB
    Dagmar Pelaez Barcenas
    Nov 7, 2025
    1.0
    Le doy una porque no existe 0 en las calificaciones de dicho lugar, las personas que trabajan ahí parece que no tienen deseos de trabajar, son muy mal educados, nos les recomiendo ir a ese lugar porque que se van a decepcionar muchísimo, a parte de tener muy poco personal para atender clientes, cerraré mi cuenta con Truist
  • EP
    EMA_ Psycho
    Sep 8, 2025
    1.0
    I’ve been coming to this branch for years, and every visit feels like it’s everyone’s first day on the job. Today, I came in to make a few simple deposits. Despite there being 3–4 tellers available, I was told to take a seat while they “took care of the deposits.” In the past hour and 15 minutes, I’ve been asked five separate times what I was waiting for, yet I am still sitting here. As a General Manager myself, I find this completely unacceptable. If a customer ever waited this long at my establishment for something so basic, I would make sure their needs were handled immediately and hold my team accountable. In the time I’ve been waiting, I’ve watched more than 11 people be served ahead of me. This level of service is beyond disappointing, and after today I will not be returning to this branch.
  • YD
    Yadira Davila
    Sep 4, 2025
    5.0
    “I really appreciate the excellent service I received. Karen was very kind and professional, and while I was waiting in the lobby, she kept checking on me to provide options and ensure I was taken care of. The manager was very profesional and help me as soon as he was available. Since I needed assistance during my lunch break, their attentiveness and care made the process smooth and stress-free. Outstanding customer service!” Thank you

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.