Truist

3.2
91 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7677 DR PHILLIPS BLVD, ORLANDO, FL
32819, United States

Hours

Reviews

3.2
91 reviews
5 stars
46
4 stars
4
3 stars
1
2 stars
1
1 star
39
  • MB
    Michael Barrett
    3 days ago
    3.0
    Very slow service at my branch. Always a long process to do anything at the teller counter and drive thru. Need to speed things up a lot.
  • AP
    Amanda Peters
    Aug 12, 2025
    1.0
    DO NOT BANK HERE. We are leaving Truist after this branch let a thief walk in and empty one of our accounts. I wish I was kidding. And unfortunately the only people who think this is no big deal, are the people who work here. The manager, Monica, could not have been more dismissive to me or unconcerned about what happened. And don’t get me started about the fraud department. An absolute joke. Took WEEKS of begging anyone to care for something to be done. It didn’t take long at all for us to find that basically every other bank does things far better than Truist does. We all as customers trust our banks with everything we have, and Truist proved very convincingly that they do NOT deserve that trust. If you bank with them, run to ANYone else. I hope the employee from this branch who is responsible for allowing this to happen is an ex-employee.
  • IR
    Isiam De La Rosa
    Apr 23, 2024
    5.0
    Excellent customer service!
  • DD
    Dentaldeck
    Sep 2, 2021
    5.0
    The bankers Victoria & Mr. Grullon, are very professional and excellent advisers . They stayed on top of a personal wire transfer, and sorted out all problems for me. I have many accounts in other banks but the service I always get from them is flawless. I always feel very supported and treated like family. I highly recommend this branch to anyone who asks in regards to opening accounts , loans etc. Always grateful that they operate this branch!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.