Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
89 reviews
5 stars
46
4 stars
3
3 stars0
2 stars1
1 star
39
- APAmanda PetersAug 12, 20251.0DO NOT BANK HERE. We are leaving Truist after this branch let a thief walk in and empty one of our accounts. I wish I was kidding. And unfortunately the only people who think this is no big deal, are the people who work here. The manager, Monica, could not have been more dismissive to me or unconcerned about what happened. And don’t get me started about the fraud department. An absolute joke. Took WEEKS of begging anyone to care for something to be done. It didn’t take long at all for us to find that basically every other bank does things far better than Truist does. We all as customers trust our banks with everything we have, and Truist proved very convincingly that they do NOT deserve that trust. If you bank with them, run to ANYone else. I hope the employee from this branch who is responsible for allowing this to happen is an ex-employee.
- SHStephen HillSep 18, 20241.0So I walked into this branch September 17, 2024. There I attempted to make a withdrawal from one of my accounts. I presented my ID to the teller Kayler and unbeknown to me I didn’t realize the ID I gave her expired - I tried to engaged here by querying her that it doesn’t matter my picture matched the person you are looking at - she said ‘it’s the bank’s policy’. I told her ‘show me the bank’s policy otherwise you are just making this up” She responded “I don’t have to show you anything”. I said yes, “Truist have to be transparent with there customers”. Then I attempted to show her a picture of my drivers license embedded in my phone and being the obnoxious person she is, she never attempted to make eye contact with me much less to look at the ID in my phone. Then came the branch manager Ariel E Guzman. Same rubbish as mentioned with his subordinate. He went on to say “if we gave you a loan the bank doesn’t have to disclose the terms” I replied “you have no factual basis to utter this statement, you are one hundred percent (100%) misinformed” Then he tried to educate me with the law regarding having a picture of my drivers licenses embedded in my phone. I told him “unless you are law enforcement then you have crossed that imaginary line. In the end he told me “you have to leave and if you don’t leave it will get worse”. I responded, “are you threatening me”? No reply. In summary, I kept telling the teller several times I had to leave but she insisted I wait which is bordered on holding me against my will and induced unnecessary stress and anxiety.
- MRMike RuggieroJun 15, 20241.0Do yourself a favor and don't bank with Truist. There is a reason they rank last in customer service among major banks. Too many bad experiences to detail. Horrible on every level.
- JPJohnny PerezJun 8, 20245.0Met with banker who was Very professional and provided great advise. I would recommend this bank and look forward to working with them again.
- JBJose BrignoniFeb 11, 20215.0Victoria is the best Senior Banker in all Florida. Very professional and save Banker...
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist at 7677 DR PHILLIPS BLVD?
Truist is open Monday through Thursday and Saturday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Sunday.
Does Truist offer a drive-through service and what are its hours?
Yes, Truist offers drive-through service Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to get an instant temporary debit card, or by phone by calling 844-4TRUIST (844-487-8487) from Monday to Friday 8 AM–8 PM, and Saturday 8 AM–5 PM.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital purchases and in-person payments.
What types of banking products does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgage services, online & mobile banking, personal savings, small business banking, and wealth management.
What services can I find at Truist?
Truist provides deposit transactions, loans, credit cards, business loans, mortgage loans, insurance, investment and treasury services, trust services, international wire transfers, leasing, cash management, and foreign currency exchange.
Are there ATMs available near Truist at 7677 DR PHILLIPS BLVD?
Yes, there is a Truist ATM and a LibertyX Bitcoin ATM close by to conveniently perform ATM transactions.
What nearby medical services are accessible for Truist customers?
Minute Clinic, a medical center and emergency room, is nearby, as well as CVS Pharmacy where customers can also pick up medical supplies.
Are there dining options close to Truist where customers can grab a meal?
Yes, Which Wich Dr Phillips, a sandwich shop and restaurant, is nearby for a quick and convenient meal before or after banking.
How can customers visiting Truist benefit from nearby real estate services?
There are several real estate agents and services close by, such as Team Donovan and Marilyn Santo, Realtor, which can assist customers with property buying or selling.