Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
27 reviews
5 stars
9
4 stars0
3 stars0
2 stars
3
1 star
15
- ALAlex LagoSep 11, 20251.0As a customer I was told I give them a hard time, no wonder that branch is always empty. After closing my bank account I received a charge of $2.00, went there to talk to the manager he said , don’t worry I will take care of it. Few weeks later I received a letter from collection company for over $30.00. If you really had told me it was gonna be sent to collections, would I argue and not pay the $2.00???? That is how dirty employees or the bank itself play their game. If you are a customer of this bank close your account and go somewhere else. It is a matter of time for you to write a bad review about them. That branch specifically is even worse!
- LSLisa seracAug 17, 20255.0Mr. Patrick Whalen is very knowledgeable and helpful. The branch manager is a very helpful lady.
- SJSelomi São joseMay 29, 20251.0Sherene needs some help. Poorly trained,and it doesn't sound like she wants to work at truist either. Beside that, truist makes it so difficult for such a basic documents. I've been 2 weeks trying to get bank statements from a closed account. Customer service sent the wrong statements and they want to now charge me 5 dollar for each month. Sherene charged for the incorrect statements too
- SAsherie andersonAug 9, 20241.0This is the worst bank ever. I just opened up a new account with this bank on 8-1-24…..I was told that I can put down $50. And they also offer free checking if I have direct deposit. I even downloaded the Truist app while I was inside the bank. So when I went to work and tried to log back onto the app….. I was redirected to a number that said I had to call the fraudulent department and they still couldn’t explain to me why. I spoke to several people on the phone. Each person was giving me different answers. They also knew I was coming in to get my money back. But when I came into the office. They said they had already closed my new account and mailed out my check….. Smdh…. I done even know how this bank is still in business…. They all lack customer service skills and this bank need to be reported to the BBB. This bank can not be trusted….because they make you seem as if you are a fraud even when you have provided them with all of your personal information.
- IRIan RidingJul 18, 20245.0I have been a customer for close to 30 years at this branch and honestly rarely have the need to go in the branch Last march I had to wire some money overseas and Patrick helped me out seamless really efficient Well I had to return yesterday to do another wire, Patrick greeted me at the door by name and helped me again Great service and I truly felt they value my business Great Job
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular hours of operation?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through hours at Truist are Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Which languages are supported at the Truist branch in Orlando?
The branch supports English and Spanish languages to assist customers.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours for immediate debit card issuance, or over the phone by calling 844-4TRUIST (844-487-8487) Monday through Friday 8 AM-8 PM and Saturday 8 AM-5 PM.
How do I activate my Truist debit card?
You can activate your Truist debit card online to make digital and in-person payments.
What types of banking products does Truist offer?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgage services, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
Are there any ATMs near the Truist branch?
Yes, there are nearby ATMs including Truist - ATM and Presto! ATM, providing convenient access to cash withdrawals.
What nearby places can I visit for food or drinks after my visit to Truist?
Nearby dining options include Taco Bell for fast food, Musashi Sushi Lounge, A Brasileira Brazilian restaurant and bar, Tomo Sushi & Grill wine bar, and Crafted bar. These offer a variety of meals and drinks close to the branch.
Where can I find bike rentals or repairs near Truist?
For bike rentals, you can visit Second Round Bikes, and for bike repairs, Full Circle Cycle is available nearby, both conveniently located near the branch.
Are there any wellness or spa services near Truist?
Yes, nearby wellness options include Ocean Spa & Massage, Onsen Day Spa (which also offers yoga), HairMasters salon, and Be Beautifly beauty salon for hair and spa services.