Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
68 reviews
5 stars
20
4 stars
2
3 stars1
2 stars
4
1 star
41
- SMSam MasiehOct 17, 20251.0Full detail coming soon
- PIPPP INCAug 23, 20251.0PSA! -DO NOT USE TRUIST- Opened an account, Truist closed it and stole $1275 from me.
- TPThresia PaquetAug 4, 20252.0Expect to wait an inordinate amount of time standing in the lobby waiting for the one available teller to finish dealing with multiple money orders. Or was that just me?
- BBBethany BrittonDec 26, 20231.0Unwillingness to right wrong even when truist acknowledges their mix up and fault. Unwilling to wave check cash fee when check is from them.
- CLCorey LyonsJun 10, 20221.0By far the worst customer service. Avoid at all cost. Team sits and chats to each other while customers wait. They fail to even acknowledge you while the customer queue increases. The female branch manager sets the tone of unwillingness to provide even reasonable customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch operating hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
When is the drive-through service available at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by calling 844-4TRUIST (844-487-8487). Online account opening requires waiting a few days for your debit card and checks, while branch visits provide immediate temporary debit cards.
Do I need a debit card and checks for Truist checking accounts?
Checking accounts are designed for daily transactions with debit cards and checks, while savings accounts are mainly for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments with your checking account.
What products and services does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online banking, personal savings, small business banking, wealth management, and services like deposit transactions, business loans, investment and insurance services.
What languages are supported at Truist branch?
The Truist branch supports English and Spanish.
Are there other banks or ATMs near Truist on N Alafaya Trail?
Yes, nearby banks include another Truist branch, Central Florida Educators Federal Credit Union, Addition Financial Credit Union, and a CoinFlip Bitcoin ATM nearby for currency exchange.
What nearby places can I visit for a coffee or a meal when I visit Truist?
You can visit Haraz Coffee House for coffee, Ledo Pizza for pizza, Latin Dogs diner, or Black & Gold Bar & Grill for dining options nearby.
Are there fitness centers or gyms close to the Truist branch?
Yes, YouFit Gyms and Youfit are nearby for fitness and sports instruction, convenient if you want to exercise before or after your visit.