Truist

3.3
59 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
444 E MICHIGAN ST, ORLANDO, FL
32806, United States

Hours

Reviews

3.3
59 reviews
5 stars
30
4 stars
3
3 stars
2
2 stars
3
1 star
21
  • CM
    Charles Martin
    Sep 12, 2025
    5.0
    Extremely helpful to all customers and extra attentive to the elderly. Knowledgable staff. Excellent service but they run it by the book.
  • SF
    Salina Ford
    Jul 31, 2025
    5.0
    Staff at the Michigan Branch is amazing and helpful. The branch manager Lisa , is amazing!! Thank you Lisa for your help this morning 😀
  • JI
    Joe Iennaco
    Jan 31, 2022
    1.0
    I reported a fraudulent purchase literally minutes after it was made, and they refused to reverse the pending transaction. They blamed their insurance company, saying it doesn't count as fraud because I fell for it. Your money could not be less protected.
  • ES
    Engelberth & Jenny Salom
    Aug 29, 2020
    1.0
    I have 2 days calling to costumer service because I have a problem with my debit card - and the automatic system doesn’t have the options to help me with my problem
  • MK
    Michael King
    Jan 5, 2016
    1.0
    Very bad customer service. I will never come to this SunTrust again. Very rude and lazy teller. Would give no stars if i could. Josie Cruz was not helpful at all.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.