At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Katrina is the most disturbing customs service representative I’ve had the displeasure of interacting with. She is rude, yells at customers for simply asking questions and does not have a drop of empathy. Katrina please quit so another person with gratitude can work in your place. The interaction with you today was not only disturbing and upsetting, it made me really question Truist as a company. I would never have you speak to a customer if it was my business, you’d be in the back with a broom.
JM
Jason McCabe
Sep 3, 2025
5.0
The best Truist branch I've ever been to. The employees are very friendly and helpful.
RT
Roman V (Turkey)
Apr 2, 2025
5.0
I've been coming here for years and my mom has been here since it was Sun Trust. I've never had any issues here. Always lovely. Lobby could use some calm jazz or some sort of music.
AT
Adam Taylor
Jul 18, 2019
5.0
Love this bank, tellers are fantastic. Been with this branch over a decade. I’m now moving and they will all be missed.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular drive-through hours at Truist in Orlando?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
Which languages are supported at this Truist branch?
This Truist branch supports English and Spanish.
What services does Truist offer at this location?
Truist provides services including deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, trust, treasury, and foreign currency exchange services.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications will require a wait for your debit card to arrive, but visiting a branch lets you receive a temporary debit card immediately.
What is the process to activate my Truist debit card?
Activate your Truist debit card online to start making digital and in-person payments with the cash in your checking account.
Does Truist offer any online mobile apps for banking?
Yes, Truist offers mobile banking apps for both Android and iOS, available via their respective app stores.
Where is this Truist branch located?
This Truist branch is located at 1999 S Alafaya Trail, Orlando, FL 32828, USA.
I need some quick food nearby after my bank visit. Are there any restaurants close to Truist in Orlando?
Yes, near Truist you can find Papa Murphy’s Take ‘N’ Bake Pizza, Pasquale’s at Eastwood (Italian restaurant), China City, Yummi (Chinese and Asian cuisine), and Wine 4 Oysters Bar & Bites, which offers seafood and wine.
What nearby services can help with shipping or document needs around the Truist location?
The UPS Store 4083 is nearby, providing printing, packing supplies, and freight and cargo services, ideal for your shipping and document needs after banking.
Are there convenient ATMs near this Truist branch?
Yes, there is a Truist ATM located close to the branch, making cash withdrawals and deposits convenient.