McCoy Federal has been providing a full range of personal and business financial products and services to their members since 1954. We pledge to provide, through safe and sound business practices, financial services to all our members and our community to enable them to achieve their financial goals.
If you could, just avoid that branch, I went there and it looks that is closed, I was about to leave but then I knocked on the glass trying to figure out if someone was there, I saw this young girl that came out and stayed looking at me but did not say any words, when I asked her, are you an employee? Is the bank open?? She was extremely rude and unprofessional and answered in a very hostile way “don’t you see me, I am an employee”
This young girl is terrible, her name is I believe Kerry or Kelly or something similar, she’s young dark skin with dark hair, administration has to do something, worst customer service ever!!!!
MR
Milly Rodriguez
Jul 1, 2025
4.0
Great customer service. Staff is very knowledgeable, professional and friendly. I visited another financial institution and decided not to open an account due to mean staff.
FR
Felipe Rojas
Nov 21, 2023
5.0
Excellent service, very respectful and helpful staff
EM
Edwin Melean
Dec 14, 2022
5.0
I'm must say that it was a good experience, I went there for the first time and I was expecting to hear a...no you can't, but it was the opposite, I spoke with a person called Maila, she spent enough time with me, I asked her a lot of questions and she took the time to answer and to explain every possible detail, this person know how to keep the customer satisfied, indeed.
I made my goal on this today
I hope everyone have the same good experience as me.
1 to 10 scale I'd give them 11.
Thanks.
GA
Genesis Alejandro
Jun 2, 2021
5.0
I’ve been coming to this branch for over 5 years for work. They have always been friendly, professional, and efficient. Mickey, Sam, and Steven are always a pleasure to work with. 😁
Frequently Asked Questions About McCoy Federal Credit Union
What products and services does McCoy Federal Credit Union offer?
McCoy Federal offers a full range of personal and business financial products and services including checking and savings accounts, loans, credit cards, and business financial services.
Where is McCoy Federal Credit Union located?
It is located at 13800 Veteran's Way, Orlando, FL 32827, USA.
What are the regular business hours of McCoy Federal Credit Union?
Monday to Friday from 8:00 AM to 4:00 PM; closed on weekends.
Is McCoy Federal Credit Union open on holidays?
The branch is closed on most holidays including Veterans Day and Thanksgiving, but is open on December 24th from 9:00 AM to 1:00 PM.
How can I contact McCoy Federal Credit Union by phone?
You can reach them at +1 407-855-5452 or toll-free at +1 888-584-7701.
Does McCoy Federal Credit Union offer online banking services?
Yes, they provide MyMcCoy Online, Bill Pay, Mobile Check Deposit, e-Statements, e-Notices, e-Alerts, and 24-hour phone account access.
What are some nearby medical facilities to McCoy Federal Credit Union?
Nearby medical facilities include the VA Clinic Lake Nona, Lake Nona VA Medical Center, Lake Nona Veterans Hospital, and Orlando VA Healthcare System.
Are there nearby dining options close to McCoy Federal Credit Union?
Yes, nearby dining options include Foodoko, Splashes Bistro, Island Fin Poke Company, and P.F. Chang's To-Go - Lake Nona.
What recreational spots are near McCoy Federal Credit Union?
Nearby recreational spots include Heroes Community Park, N.L.T. Soccer fields, and Nona Adventure Park water park.
How can nearby University of Central Florida facilities benefit McCoy Federal's customers?
Customers affiliated with UCF can conveniently access financial services as McCoy Federal is near UCF's Lake Nona Campus, College of Medicine, and Health Sciences Library, supporting their academic and health-related financial needs.