Bank OZK

4.6
30 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
3994 Tampa Road, Oldsmar, FL
34677, United States

Hours

Reviews

4.6
30 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • KB
    Kay Brulo
    Oct 5, 2025
    1.0
    The tellers and the managers do not know what rate lock is. They also told me the online could not be accessed on weekends. I opened a CD with a rate lock online. Had to wait a few days to fund it. They emailed me Info, account number etc. When I went back to finish with Zak they said I had to answer questions , why I already had an account. They wanted to send me a code to phone and I said I didn't know how to go to code and get back to them. Asked them to send code by email to my computer and the said they don't do email??? What bank doesn't do email. Then they said I had to answer 5 questions . One was when did I buy my house. It was over 40 years ago so I didn't know exat date. I failed there test. Was told I would have e to go to the branch. When I did the lobby teller argued with me and said she had never heard of a CD with a rate lock. I showed her on my phone that I had an account set up with a number. She then called someone who also had never heard of rate lock. A manager came over who also never heard of rate locks. Told them I had done it before with my financial advisor for annuities. Finally I said just give me my money and I will never use this bank again and will tell all I can how unintelligent they are and to not go to that bank. Finally she gave me a cashiers check.
  • AL
    Alex Legra
    Jun 2, 2025
    5.0
    Best Bank ever, Jason is THE BEST
  • DP
    Daniel Parra
    May 12, 2021
    5.0
    Not many banks can offer such great customer service locally however working with this branch from Miami has been better than any experience I've had. Thank you Christina and team for such a great experience from afar and treating me like a local consumer. You are all amazing. - I have my Personal Banking and Home Loan with Bank OZK and looking to add more.
  • RS
    Richard Scalise
    Mar 12, 2020
    5.0
    Great group of professional people.
  • LH
    lori hyde
    Jan 31, 2019
    5.0
    Great Bank, Friendly Staff and very helpful... I would highly recommend them to anyone that wants a bank with a personal touch !!

Frequently Asked Questions About Bank OZK

What are the regular in-branch hours for Bank OZK at 3994 Tampa Road, Oldsmar?

The Bank OZK branch is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

When is the drive-through service at Bank OZK available?

The drive-through at Bank OZK operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.