Truist

2.6
25 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
16116 STATE ROAD 54, ODESSA, FL
33556, United States

Hours

Reviews

2.6
25 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
2
1 star
13
  • MR
    Michael Roome
    Nov 10, 2025
    1.0
    All their branches have a sub 3 Google rating for a reason . Incompetent useless quick to charge you but refuse to help. The worst. Wells fargo way better
  • DN
    Don Nguyen
    Oct 13, 2025
    1.0
    I deposited the cashier check over a week still don’t show the fund available! I am planning to move to different bank! Phong N
  • GG
    Guy
    Oct 2, 2025
    2.0
    Donna was great. Very friendly and professional. However. Whatever system that is used to make cashiers checks clearly was not on its game. It took over 15 minutes to get a cashiers check. Donna had to jump through hoops to get it done. Give your employees better systems so they can do their jobs properly.
  • SS
    Shevelle
    Sep 12, 2025
    1.0
    I went to this location today, 9/12/25 at 12:30 PM. I stood there for 5 minutes listening to Jill talk badly about transgender people and then even threaten to quit her job if a transgender person got hired there. Michelle thanked her for her conviction while still in the middle of my transaction. I dont care how you feel about others, when youre at your place of employment youre to act professional. No one wants to hear your opinion while they handle their financial business. I am going to move forward and file additional complaints as well. I am not a truist customer and now I never will be
  • AB
    Adam Bonacor
    May 27, 2025
    2.0
    Beware, they will close early. The time on the door says 5 but they will be closed 10-15 minutes early at times. Even with enough time to help multiple customers they will lock their doors. A good sign their management lacks integrity and quality eithics.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.