Truist

3.2
40 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10331 W COLONIAL DR, OCOEE, FL
34761, United States

Hours

Reviews

3.2
40 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
1
1 star
17
  • JM
    JJ McCaslin
    Oct 29, 2025
    5.0
    Working with Wilbinton Romero is an absolute pleasure! His communication and customer service exceeded all expectations — he went above and beyond every step of the way. If you’re looking for a personalized experience and someone who truly cares about your needs, Wil is the right guy! I could not recommend him enough.
  • WG
    Will Green
    Jul 17, 2025
    5.0
    The teller was very friendly and helpful. The exterior and interior were very clean.
  • NG
    nick G
    Jun 12, 2025
    1.0
    Can confirm no one answers the phone. They wouldn’t cash a check. I have no idea why. I guess I will never find out.
  • WB
    William Blaney
    May 7, 2025
    5.0
    I met with Wilbinton Romero in the Ocoee office. What a delight! I opened a checking account and established a rapport with Truist within a half-hour. Thank you for exceeding expectations.
  • JG
    Jahnari Gordon
    Mar 3, 2021
    5.0
    Ms. Deja was so helpful and kind yesterday. She definitely has great customer service and made my Suntrust experience wonderful.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.