Truist

2.8
39 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9290 SW HIGHWAY 200, OCALA, FL
34481, United States

Hours

Reviews

2.8
39 reviews
5 stars
14
4 stars
1
3 stars
5
2 stars
2
1 star
17
  • JS
    Jon Stephen
    Oct 9, 2025
    1.0
    They, the "bankers" spend more time talking about personal things,(mom, grandparents , where they lived up north, and the weather, oh and bible study)weather than doing business I've: working
  • DP
    Daniel Potts
    Aug 11, 2025
    1.0
    Why be a bank if you aren't doing currency exchanges. I ain't a member but I was someone who came in needed some help exchanging some currency and got turned away explicitly because I wasn't a memeber. Obviously this place still has a lot of growing to do. Shame, if they helped me in anyway I would have jumped at the opportunity to join cause I am done with Florida credit union.
  • JM
    Jenn Mieles
    Aug 8, 2025
    5.0
    Keila Morales, the Senior Relations Banker at Truist Bank, provided absolutely fantastic service today. I went in needing to close one account and open a new one, which can sometimes be a hassle. Keila handled everything with incredible efficiency and a great attitude. She also helped me with online access and several other tasks I needed to get done. Her expertise and willingness to go the extra mile made a potentially stressful day a breeze. I highly recommend working with Keila for any of your banking needs—she truly is a top-notch professional.
  • OC
    Ocala Dance Center
    Jun 3, 2024
    1.0
    I'm not an account holder at truist however while I was waiting to be seen to ask a question about one of their checks I received. the teller line was10 deep. As I sat waiting for a representative I watched elderly people in the teller line that couldn't stand any longer and had to sit down to rest. when they got up to get back in line it is now longer . as I waited the 30 minutes to see a representative this happened to two elderly people and an amputee. When I finally got to see the representative I mentioned to her that maybe they should have numbers or some kind of a system where they don't have to stand in line, they can just sit and wait until their number is called if they don't have enough staff to handle those long lines. And I was told.. . Oh no we can't do that! She was unsympathetic, and hard-hearted to the her customers. Could have cared less! Florida credit Union's great!
  • EM
    Elsie Murillo
    Nov 25, 2021
    3.0
    Outside machine was down.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.