Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
71 reviews
5 stars
13
4 stars
3
3 stars
5
2 stars
4
1 star
46
- GGGarrett GanttJan 5, 20261.0They act like your money is theirs. I have been waiting a week now for a money transfer out of Truist and let me tell you they do NOT like you taking money out of your account. Rude, slow, my least favorite bank, ATM always broken.
- DBDiana BlancoDec 19, 20255.0They are All so kind and helpful!! Love this bank !
- MHMegan HozeyNov 13, 20251.0rude staff - including manager. The 2 star rate is correct and they truly need to do better I just moved here from Georgia and there was no “hey how are you” just very passive aggressive manager and staff lady at the glass was super rude. Older lady- I didn’t get her name however she said she couldn’t help me get my temporary card. With that being said- I am switching banks. This bank is absolutely horrible… guys please don’t go here unless you wanna get yelled at 🥲
- TSThomas Chetney Sr.Nov 7, 20255.0Always gives me the correct information
- SPSamuel PalaciosOct 15, 20251.0I’ve been banking with Truist for over 30 years, and I’ve always trusted this institution — but this branch completely let me down. I came in after being told to visit in person to sign some papers regarding credit fraud. Instead of showing concern or urgency, I was told to wait 45 minutes, and told to “just call customer service” and handed a card, to get the process started. Truist is a great bank, but the people at this branch clearly don’t value customers or take ownership of serious banking issues. I hope the regional manager reads this, because no one deserves to be treated like just a number. I will never return to this location again and it cost nothing to be nice.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's operating hours?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, on Friday until 6:00 PM, Saturday 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments with your checking account.
What types of financial products does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management products.
Which languages are supported at the Truist branch in North Fort Myers?
The branch provides services in English and Spanish.
Where is the Truist branch located?
The Truist branch is located at 15051 N Cleveland Ave, Lee, North Fort Myers, FL 33903, USA.
What nearby locations can I visit when I come to Truist at Merchants Crossing?
Nearby you can find Starbucks for coffee, Heavenly Pizza if you're hungry, and the Lee County Tax Collector's office for tax services, making it convenient to handle errands.
Are there other ATMs near the Truist branch at Merchants Crossing?
Yes, there is a Truist ATM nearby as well as BB&T ATM and LibertyX Bitcoin ATM in the vicinity for convenient access to cash and currency exchange.
What other services and stores are located near Truist at Merchants Crossing?
You can also visit nearby locations such as UPS Access Point for shipping services, T-Mobile for mobile phone needs, Home Centric furniture store, and Perceptions Salon for beauty services.