Truist

2.4
25 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
705 E 3RD AVE, NEW SMYRNA BEACH, FL
32169, United States

Hours

Reviews

2.4
25 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
1
1 star
15
  • RR
    Rob
    Oct 22, 2025
    5.0
    Thank You April at New Smyrna Beach Truist! You saved me a ton of money in interest payments and stress when you refinanced my truck loan.
  • JS
    James Simpson
    Jul 22, 2025
    1.0
    Customer response to answer the phone is zero
  • VB
    Vanessa Behr
    Apr 22, 2025
    1.0
    Irritating to access especially if there is a hurricane and the bridges are closed you have to go 40 plus miles to a whole different city wasting your gas. Furthermore the tellers are not discrete if there is an issue the whole lobby will know and instead of making things easier or trying to help they have a power trip and make you jump through hoops to get simple tasks like cash and deposit a check accomplished. Fed up and will be moving on to a more accessible and kinder financial institution
  • RH
    Reva Harris
    Feb 22, 2022
    1.0
    This combining of SunTrust and BB&T has been awful. The local personnel are not helpful and I cannot get help at their customer service line. I have waited for an hour, only to be disconnected when transferred to anyone area for help because the one who answers cannot help. I think I am done with this!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.