Truist

1.6
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9048 STATE ROAD 54, NEW PORT RICHEY, FL
34655, United States

Hours

Reviews

1.6
19 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
16
  • NP
    Nicolle Potter
    Nov 15, 2025
    1.0
    If I could leave ZERO ⭐️'s I would!! Do yourself a favor and avoid this bank like the plague. I had a heloc with them and in all my life, never had so much trouble paying money back to a bank. It took over a year to get auto payments set up properly due to their antiquated computer system and Nobody actually knowing what they are talking about!! Repeatedly given incorrect/conflicting information by many & sometimes same people! Making monthly payments over the phone and the representative posting my payment to the wrong account!! So many things wrong with this bank!! Read the reviews and take note if you want your life stress free!! AVOID TRUIST AT ALL COSTS!!
  • TW
    Tyler Wooten
    Oct 14, 2025
    1.0
    Most useless team of bankers you could run into, will not be helpful in any way shap or form, will run you through every loop, and treat you based upon how you look. Truist is a good bank but this truist team do not deserve there positions
  • MF
    Michael Freeze
    Aug 29, 2025
    1.0
    They helped prep my wife's savings bonds yesterday so they could be deposited today. When she walked in today to deposit them they just flat out refused to deposit them and told her to go to a different branch. They were to busy and understaffed. Also, it's not a good look when the manager parks her suv in the spot closest to the door. This should be for customers. What it tells the customers is "I'm more important than you and I don't care about you.
  • RR
    Rhonda Reuther
    Jul 14, 2025
    5.0
    I’ve been banking here for over 2 years and have never, ever had a problem with the atm or the service. They have been extremely kind and professional to not only myself, but the people ahead of me doing their banking.
  • BS
    Bonnie Smith
    May 30, 2025
    1.0
    So o went to deposit in the ATM And this is what happened Did not receive my deposit do to some ATM issue Went in side was told to contact the number the ATM paper they said the bank does not have nothing to do with the ATM Called the number on paper the ATM gave me and they said again that they could not help me and o spoof need to make a claim So not they have large amount of my cash with no explanation why this happened ATM took my cash and kept running and running No info other. All this number Staff inside tellers were very helpful Manager not acted like this just happens and call The number on the back Highly recommend not going here at all She is not professional at all and was very unprofessional in handling this matter could not give me a answer to what happen to my money at all was told maybe Tuesday Wow just wow DO NOT USE THE ATM

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.