Truist

3.2
26 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6500 MASSACHUSETTS AVE, NEW PORT RICHEY, FL
34653, United States

Hours

Reviews

3.2
26 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 star
11
  • JW
    J.J. Walls
    Jul 21, 2025
    1.0
    Be careful using this atm. On Saturday July 19th, we pulled a few hundred dollars and in it we got $160 worth of damaged bills. One bill was so damaged the bank would not exchange it. So we have to send it to the treasury department for a new bill, if we even get that back. It's government. This experience is really making us question, at a minimum, do we start using another branch but we just switched it this one because we moved & this is the closest... or do we need to change banks entirely...
  • D
    ツDїzzџ
    Apr 29, 2025
    5.0
    Steven was great setting up my business bank account, very professional I would recommend anyone in the area to stop by.
  • RD
    Ranee Dejanovich
    Aug 26, 2022
    1.0
    I will never use this branch again. 25 minutes to get money in the drive thru and there was no other cars when we came. 10 minutes before anyone came to the window then another 15 minutes to get the check cashed. Ridiculous
  • KK
    Karen Koutsos
    Jun 27, 2022
    1.0
    Nice teller but extremely slow and all alone. She needs more help. She can't handle the drive thru and customers inside.
  • RB
    Rebecca Brown
    Jan 17, 2018
    4.0
    Decent bank. Charges eight dollars to cash checks which is an hour of Work now a days. Id choose regions bank, they forgive debts And are much nicer to you. All in all its ok....

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.