Truist

2.6
12 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4807 US HIGHWAY 19 STE 101, NEW PORT RICHEY, FL
34652, United States

Hours

Reviews

2.6
12 reviews
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6
  • PC
    Patsy Callahan
    Jan 31, 2025
    5.0
    They have always been helpful and polite. I have never had a bad experience with them.
  • JC
    James Conway
    Mar 25, 2024
    1.0
    Absolute horrid Bank! Wanted to charge $8 fee to cash a $65 check drawn on their own bank nonetheless! If Moses had a choice he should have left these people in the desert. Gen Z greenhorns with no feelings asleep at the wheel.
  • DS
    D-Squared Solutions
    Mar 25, 2022
    5.0
    Had a good experience opening a business account. The Branch Leader scheduled a same appointment. Opening my accounts took less than hour. Very pleased!!
  • IF
    Ian Force
    Nov 16, 2020
    1.0
    I have been coming to this branch for about 9 years for work purposes. Since then the customer service has gone down hill dramatically. Extremely rude tellers. I would never go back unless I had to for work. Once April left this branches customer service has gone down. You are no longer a person, just a number to them
  • DR
    Donna Ross
    Jan 9, 2020
    3.0
    They know what they did wrong but won't fix it (and how many banks do you know that call you up to ask you WHY you need immediate credit FOR CASH you just deposited???). This is nuts. I will no longer bank with BB&T/now TRUIST. Boo on customer lack of service when THEY screw up. Thanks for screwing up my ability to pay bills with my own freaking money. Update: The manager phoned me about 30 mins later and has fixed the issue. Thank you!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.