Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
35 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars0
1 star
18
- CHCharles HenryMay 15, 20245.0Very nice experience
- AVApril VarnerApr 9, 20245.0I went to the branch on Little Road and spoke with Desiree Wright. She was amazing and very professional. She answered all of my questions and was very thorough.
- NWNELDA WILEYSep 6, 20233.0I went to open up a checking account and do other money transfers There was an hour wait for customer service I did wait about 30 minutes and decided to make an appointment for the next day I didn't want to wait any longer in all fairness I was told an hour wait and both customer service ladies were busy
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the hours for Truist's drive-through service?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, visit a branch during business hours to get a temporary debit card immediately, or call 844-4TRUIST during their phone service hours.
How do I activate my Truist debit card?
Activate your debit card online to make digital purchases and payments using your checking account funds.
What types of bank accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving money towards goals or emergencies.
What are the main products and services offered at Truist?
Products include Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services include deposit transactions, loans, insurance, investment, treasury, and trust services.
Does Truist offer services in languages other than English?
Yes, Truist offers services in both English and Spanish.
What nearby places can I visit before or after banking at Truist?
Nearby you can visit White Duck Espresso for coffee, Aunt Millie's BBQ for a meal, and Tropical Smoothie Cafe for smoothies.
Are there convenient places to fuel or service my car near Truist?
Yes, there is a Shell gas station and car washes like A+ Prestige Mobile Detailing and Imperial Car Wash nearby.
Where can I find ATMs or currency exchange services near Truist?
Nearby, you can find a Truist ATM and Coinme, which offers financial services including currency exchange.
Is there a fitness center close to Truist for a workout?
Planet Fitness is located nearby, offering gym facilities and sports and fitness instruction.