Truist

4.3
10 reviews
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Business Details

889 111TH AVE N, NAPLES, FL
34108, United States
(239) 566-2299
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
889 111TH AVE N, NAPLES, FL
34108, United States

Hours

Reviews

4.3
10 reviews
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  • R
    •Abby Rosè•
    Apr 14, 2023
    4.0
    Bathrooms should be more assessable. Drive through did not take too long.
  • AM
    Alexis Macatula
    Nov 19, 2021
    1.0
    An utterly and severely bad experience today, Friday, with 3 different tellers trying to process my transaction to get $1200 cash out of my account. I was about to purchase a vehicle and needed money quickly before the auto repair shop closed. I needed $1200 as a down payment and had a taxi en route (Lyft) to come and pick me up. The tellers said the computer screen was slow and asked me security questions regarding my account. They asked me what was the last deposit in my account, so I attempted to log into the Truist app, but it froze during the login process. I was unable to give them the exact amount, but I did show them my driver's license and ATM debit Visa card. Because of their slow system I was unable to purchase the vehicle with my down payment. Additionally, later that night I went to purchase food at a convenient store (7-11) and my card was declined!!! Talk about a very extremely bad experience! I couldn't even eat food for my own well-being. What if I was sick and needed medication to stay alive, and couldn't pay for it, all because my card was declined, that would of been disasterous!!! Looks like time to hunt for another Bank since BB&T is now Truist. If you read the reviews on the Truist app in the Google Play store, you will see very low ratings and complaints about the app. BB&T was such a good bank until they merged with the other bank. Now all we experience are technical glitches with their server and computer systems/apps dealing with your money and livelihood. Definitely not good.
  • SM
    SOUTH FLORIDA magazine
    Aug 30, 2019
    5.0
    Thank you for taking care of our clients BB&T!!!
  • AA
    Alexander
    Jun 26, 2017
    4.0
    Tellers are always nice.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.