At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
The absolute WORST. I had an account I never used there and every month it kept adding charges. I get that, I went in to pay the ballance and close the account. I paid them in cash, and they said I had to come back another day after the payment cycled. WHAT??????? I PAID CASH.
No customer service at all. Never use them. This is only one of many disappointments. It’s just the final one that I chose to write a review.
DV
DC Vitez
Nov 4, 2025
1.0
The worsr bank truist666, the credit card declines and i get numerous charges. They hired ac3rd party negligence
Philippines = unethical. Stsy away
MM
meanderingmuse
Jan 10, 2024
1.0
The waits here are way too long to see one of the people in charge of accounts. I don't mind waiting a few minutes but this place is super slow! I don't know why they don't give u an appointment option? If they do, nobody has said anything.
LC
Leonardo Cracchiolo
Dec 14, 2022
1.0
Go to Bank of America. This bank has too many issues. Customer service is the worst
LY
Linda Young
Jul 12, 2022
2.0
I have a mortgage with them, they took over BB&T. Since March when they took over I haven't received NO STATEMENT. I have called 3 times, each time the same lady says she will send me a bill. Today she was going to email me a bill in 20 mins. It's been 6 hours I've gotten nothing!! Don't use them they are worthless
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Naples, FL?
The drive-through at Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What are the normal business hours for Truist in Naples, FL?
Truist is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I open a new account with Truist?
You can open a new account online, by visiting a Truist branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You need to activate your debit card online to start making purchases and payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for daily transactions, while savings accounts help you save for goals or emergencies.
What products and services are available at Truist Naples branch?
They provide checking, commercial accounts, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management services.
What nearby places can I visit around Truist in Naples, FL?
Nearby you can find Pet Supermarket, Eyeglass World, HomeGoods, Burger King, Texas Roadhouse, and USPS among others, which offer shopping, dining, and postal services you might find convenient before or after your bank visit.
Are there other ATM options near Truist in Naples?
Yes, nearby ATM options include Truist - ATM, LibertyX Bitcoin ATM, Coinme, and Circle K that offers ATM services and gas stations.
Where can I find restaurants near Truist branch in Naples?
Nearby dining options include Burger King, Texas Roadhouse, Chipotle Mexican Grill, Pei Wei, Thesen Asian Noodle Bar, Carrabba's Italian Grill, Panera Bread, and Capri Fish House for a variety of meal choices.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish to accommodate diverse customers.