Truist

1.7
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12737 TAMIAMI TRL E, NAPLES, FL
34113, United States

Hours

Reviews

1.7
16 reviews
5 stars
1
4 stars
1
3 stars
1
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2
1 star
11
  • DV
    DC Vitez
    Nov 4, 2025
    1.0
    The worsr bank truist666, the credit card declines and i get numerous charges. They hired ac3rd party negligence Philippines = unethical. Stsy away
  • SS
    S. S
    Apr 29, 2024
    1.0
    Went to exchange change for cash as was the lady in front of us (vice versa). She got her dimes no questions asked and I came up and asked for cash for my ROLLED coins and instead of helping us the lady asked if we had an account with Truist, which we do not, and the sent us away. Went to Fifth Third and was helped with no questions asked, no bank card needed, and no prejudice old lady not doing her job for two young people whilst doing it for someone else within the same breath.
  • LC
    Leonardo Cracchiolo
    Dec 14, 2022
    1.0
    Go to Bank of America. This bank has too many issues. Customer service is the worst
  • RS
    Robin Storms
    Oct 18, 2022
    1.0
    You never know if the drive thru is going to be open or the lobby. It's hit or miss. The manager is never there and everything has to go through her. If I need to speak to someone I usually go to the Marco Island branch, because you know there will be someone there to help you.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.