Truist

1.8
18 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12737 TAMIAMI TRL E, NAPLES, FL
34113, United States

Hours

Reviews

1.8
18 reviews
5 stars
2
4 stars
1
3 stars
1
2 stars
2
1 star
12
  • DM
    D Martin
    3 days ago
    1.0
    The absolute WORST. I had an account I never used there and every month it kept adding charges. I get that, I went in to pay the ballance and close the account. I paid them in cash, and they said I had to come back another day after the payment cycled. WHAT??????? I PAID CASH. No customer service at all. Never use them. This is only one of many disappointments. It’s just the final one that I chose to write a review.
  • DV
    DC Vitez
    Nov 4, 2025
    1.0
    The worsr bank truist666, the credit card declines and i get numerous charges. They hired ac3rd party negligence Philippines = unethical. Stsy away
  • MM
    meanderingmuse
    Jan 10, 2024
    1.0
    The waits here are way too long to see one of the people in charge of accounts. I don't mind waiting a few minutes but this place is super slow! I don't know why they don't give u an appointment option? If they do, nobody has said anything.
  • LC
    Leonardo Cracchiolo
    Dec 14, 2022
    1.0
    Go to Bank of America. This bank has too many issues. Customer service is the worst
  • LY
    Linda Young
    Jul 12, 2022
    2.0
    I have a mortgage with them, they took over BB&T. Since March when they took over I haven't received NO STATEMENT. I have called 3 times, each time the same lady says she will send me a bill. Today she was going to email me a bill in 20 mins. It's been 6 hours I've gotten nothing!! Don't use them they are worthless

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.