At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
No one was there however the senior banker ignored me as I stayed there waiting for 20 minutes and this was very rude . His conversation with his friend in Spanish appeared to be more important than accepting a client. Rude and I felt I was discriminated against because of my race.
SP
Steven R. Perusse
Apr 19, 2025
5.0
Very helpful employees
EO
eric ordaz
Mar 20, 2024
5.0
Dianne Hamberg and Sebastian have the best customer services. 100% recommended
AT
Agnes Tabor
Apr 28, 2022
4.0
Well, I guess they are starting to get a handle on it; no glitches this week!
Was Suntrust for many years, recently merged with another bank. Since then every time I go to pay my account they have a problem trying to determine what kind of account it is even though I have the invoice attached. Where are all the experienced people?
IM
Ivan Martinez
Mar 28, 2022
1.0
Worst bank teller with terrible customer service. The bank is empty and they still don't acknowledge anyone being in the lobby.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services, and what are the hours?
Yes, Truist offers drive-through banking Monday to Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch during business hours. Opening CDs requires a branch visit.
How do I activate my debit card from Truist?
You can activate your debit card online to start making purchases and payments using funds from your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save for goals or emergency funds.
What services are available at the Truist branch in Naples, FL?
Services include deposit transactions, loans, mortgage, credit cards, investment and trust services, insurance, foreign currency exchange, and more.
What languages are supported at this Truist location?
This Truist branch supports English and Spanish for customer service.
Are there any nearby ATMs if I need banking services outside of branch hours?
Yes, there are several nearby ATMs including the Truist ATM, Wells Fargo ATM, and Bank of America ATM close to the branch.
What nearby places can I visit for dining or relaxation before or after my visit to Truist?
Nearby you can visit dining spots like Hibachi of Japan, Napoli on the Bay VI, Yolk & Coffee, and bars such as Stevie Tomato's Sports Page. For relaxation, Trinity Salon & Spa is close by.
If I need medical or wellness services near the Truist branch, where can I go?
Nearby medical and wellness services include Monica Menichello family practice, Darci Mull chiropractor, Snead Eye Group optometrist, Pebblebrook Pharmacy, and Miracle Massage Therapy.