Truist

3.0
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
15225 COLLIER BLVD, NAPLES, FL
34119, United States

Hours

Reviews

3.0
15 reviews
5 stars
4
4 stars
4
3 stars
1
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0
1 star
6
  • PS
    pepa stevek
    Jun 8, 2025
    1.0
    No one was there however the senior banker ignored me as I stayed there waiting for 20 minutes and this was very rude . His conversation with his friend in Spanish appeared to be more important than accepting a client. Rude and I felt I was discriminated against because of my race.
  • SP
    Steven R. Perusse
    Apr 19, 2025
    5.0
    Very helpful employees
  • EO
    eric ordaz
    Mar 20, 2024
    5.0
    Dianne Hamberg and Sebastian have the best customer services. 100% recommended
  • AT
    Agnes Tabor
    Apr 28, 2022
    4.0
    Well, I guess they are starting to get a handle on it; no glitches this week! Was Suntrust for many years, recently merged with another bank. Since then every time I go to pay my account they have a problem trying to determine what kind of account it is even though I have the invoice attached. Where are all the experienced people?
  • IM
    Ivan Martinez
    Mar 28, 2022
    1.0
    Worst bank teller with terrible customer service. The bank is empty and they still don't acknowledge anyone being in the lobby.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.