Truist

3.4
29 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
200 E 5TH AVE, MOUNT DORA, FL
32757, United States

Hours

Reviews

3.4
29 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
1
1 star
10
  • CB
    Christopher Brown
    Oct 29, 2025
    1.0
    Tried to close account. Two days later, account is still open and there’s no note on the account to be closed. Total waste of time visiting branch and requesting anything to be done.
  • PP
    P Patel
    Oct 24, 2025
    5.0
    I found a debit card and $100 in an envelope. Anyone who has it, please contact me.
  • CB
    Ci Besn
    Aug 30, 2025
    5.0
    Excellent customer service.
  • RP
    Rebekah Preston
    May 25, 2024
    5.0
    Rosa was amazing and helped me min I walked in the door. She assisted me in getting my financial needs met while opening my brand new account with them.
  • MB
    Madi Boudreau
    Dec 29, 2023
    1.0
    Usually I would not leave a review however I can’t help but see a major underlying issue with my visit. It was a busy day when we parked at truist when we were stopped (very rudely) to ask if we were here for banking business. We had planned on parking at the bank, doing business there and then going across the street to grab coffee. We told the women who stopped us our plans and she was incredibly rude telling us we needed to move because they “were on people today” or we’d be towed. Despite the rudeness we were willing to move the car after doing business at the bank. When we were walking back to our car there was a couple walking into the building and she was incredibly kind telling them that the parking lot was for banking purposes only. Now my issue lies with the fact that this woman was incredibly rude to us due to fact that my girlfriend and I are young or that we are a gay couple. Either way I hope she can learn some manners. On a lighter note the women at the desk who helped me get a new card was delightful and so sweet! Update: I think I was so upset because I was hangry but the women was still really rude.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.