Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.7
27 reviews
5 stars
18
4 stars0
3 stars
1
2 stars0
1 star
8
- ARAngel Alvarez ReyesJan 2, 20263.0Muy tardaron
- CBConrad BaguisaDec 12, 20255.0Love this location..all employees are so kind…
- CBCápitan BasuraOct 20, 20251.0Dear Truist Bank Team, I am writing to file a complaint regarding the poor customer service I experienced at your branch. The staff showed no interest in assisting me, and the interaction was very unprofessional and unhelpful. As a customer, I expect courtesy, attention, and clear communication when visiting the bank. Unfortunately, my experience was far from that. I hope this issue can be reviewed and addressed to improve customer service quality
- RVRamses ValdiviaMar 18, 20251.0Quiero compartir mi experiencia con Truist Bank para advertir a otros sobre su pésimo servicio y falta de protección al cliente. Deposité un cheque en mi cuenta y, después de 15 días, el dinero ya estaba disponible y lo usé sin problemas. Sin embargo, alguien robó el cheque y lo depositó en otro banco, y Truist me retiró los $1,800 de mi cuenta sin previo aviso. Increíblemente, me dejaron sin dinero y jamás me devolvieron el monto, a pesar de que el cheque ya había sido cobrado y validado en mi cuenta semanas antes. Hice todos los reclamos posibles: Presenté un disputa formal con Truist. Me respondieron que no podían hacer nada. Llamé al servicio al cliente varias veces, solo para recibir respuestas vagas y sin solución. Fui personalmente a una sucursal y me dijeron que no podían ayudarme. Presenté un reporte policial para demostrar el fraude y aun así Truist se lavó las manos. Busqué asesoría legal y aún no he recuperado mi dinero. Lo peor de todo es que Truist no tiene ninguna garantía de protección real para sus clientes. Si pueden quitarte tu dinero semanas después de haberlo depositado y luego simplemente decir "no podemos hacer nada", ¿cómo puedes confiar en ellos? Este banco no protege a sus clientes, no investiga los fraudes y no asume responsabilidad por sus propios errores. No caigan en su trampa. Si estás considerando abrir una cuenta con ellos, piénsalo dos veces. No importa cuánto tiempo lleves como cliente, en el momento en que tengas un problema serio, te ignorarán y te dejarán desprotegido. Existen bancos mucho más confiables que sí protegen el dinero de sus clientes. ⚠️ ¡NO RECOMIENDO TRUIST A NADIE! ⚠️
- LLLex LaraSep 30, 20211.0At what time does customer service end? Yes I did ask that. Tellers walking out at 4 not answering questions... Horrible service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in South Kendall S?
The drive-through at Truist in South Kendall S is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone during specified hours.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person payments using the cash in your checking account.
What financial services does Truist provide?
Truist provides a wide range of services including deposit transactions, loans, credit cards, mortgages, insurance, investment services, treasury and trust services, as well as online and mobile banking.
What is the address and contact number for Truist in South Kendall S, Miami?
Truist is located at 12390 SW 120th St, Miami, FL 33186. You can contact them at +1 305-378-4725.
Which nearby places can I visit after banking at Truist South Kendall S?
After your visit, you might enjoy nearby spots like Starbucks for coffee, Bonefish Grill for seafood, or take a relaxing trip to Crandon Park South Beach.
Are there convenient dining options near the Truist branch in South Kendall S?
Yes, nearby dining options include Wingstop for American-style wings, Jersey Mike's Subs for sandwiches, and KFC for fast chicken meals.
Where can I find shopping options near Truist in South Kendall S?
Nearby shopping includes Uniklass clothing and building supplies, GameStop for video games and toys, and Kendall South Shopping Center for various retail stores.
Is there any public transport or ATM options near Truist for easy access?
There are multiple Bank of America Financial Centers and ATMs nearby for convenient banking access in addition to Truist services.