Truist

3.1
38 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8701 SW 137TH AVE, MIAMI, FL
33183, United States

Hours

Reviews

3.1
38 reviews
5 stars
19
4 stars
0
3 stars
1
2 stars
0
1 star
18
  • SM
    Sindy Mandri
    Oct 8, 2024
    1.0
    Been with Truist since it was Suntrust. I go in to request a few coin wrappers and they said NO! What bank does that for a few measly coin wrappers? So stingy!
  • YT
    Yacell Del toro
    Mar 15, 2019
    1.0
    I'm very upset with this branch because I had a personal loan and I paid in full I paid a check off to 20,000 and a litter more and it was paid on January the last January 28 I had only to pay 19,000 no lead it be more I was supposed to receive a check for 600 and something else but I never received it so I haven't gotten this branch that I spoke with Wendy and I spoke with Tania and they said that they going to looking for my information they gonna call me bad and today was the last time that I called and spoke with Wendy she said she will call you back but this never happened before so I don't trust those people anymore and I decide to go to another branch hopefully they will help me.
  • ZH
    Z Hanif
    Oct 13, 2016
    1.0
    I HIGHLY RECOMMEND NOT TO DEAL WITH THIS SPECIFIC BRANCH BECAUSE TANIA (BRANCH MANAGER) HAS NO CUSTOMER SERVICE SKILLS AND SHE WAS REALLY RUDE WHEN I VISITED THE BRANCH TO SPEAK TO HER ABOUT SOME FEES TO MY ACCOUNT AND SHE WAS ON THE PHONE SAYING SHE IS ON AN IMPORTANT CALL BUT I WAS MORE IMPORTANT THAN ANYONE ON THE PHONE SINCE I WAS A CLIENT AND SHE WAS TELLING ME TO LEAVE THE BRANCH SINCE I WAS WAITING RIGHT BY HER OFFICE SO SHE GOT FRUSTRATED AND ASKED ME TO LEAVE THE BRANCH AND TOLD ME TO "GET OUT OF HERE" SO I GOT UPSET AND CURSED HER OUT SO BAD THAT SHE SENT THE COPS TO MY JOB AND CLOSED MY BB&T ACCOUNT STATING THAT I WAS RUDE BUT SHE WAS THE RUDE ONE. THE OFFICER TOLD ME NOT TO WORRY BECAUSE I HAVEN'T COMMIT A CRIME HOWEVER SHE DID A TRESPASSING AGAINST ME. I FILED A COMPLAIN WITH BB&T AND I WILL MAKE SURE TANIA GETS RECOGNIZED FOR GIVING ME HORRIBLE SERVICE AND KICKING ME OUT OF THE BRANCH. PATRICK WAS GREAT, ALDO WAS GREAT BUT ELIZABETH AND TANIA WERE BOTH HORRIBLE !!!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.