Truist

2.7
27 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7545 N KENDALL DR, MIAMI, FL
33156, United States

Hours

Reviews

2.7
27 reviews
5 stars
7
4 stars
3
3 stars
3
2 stars
2
1 star
12
  • JF
    jessika fonteboa
    Sep 26, 2025
    5.0
    Lilly Ramos made my day! I was having an issue that nobody was able to solve for months. Lily solved the problem in 15 minutes. She listened to my concerns and address them in a professional and friendly manner. She is knowledgeable and Truist is lucky to have her!
  • YQ
    Yajaira Quintana
    Jul 28, 2025
    1.0
    Do not recommend. Recently came in on 7/28 to get something notarized because I called Truist corporate and wanted to confirm and they said yes we do as long as your a customer it’s free or there’s a fee. Perfect, I have an account. I went in and approached an older lady with a pixie cut and glasses and told her what I needed, within a second she said no. She told me I could try my local Truist and declined and I said but Truist corporate sent me here and she just shrugged. Terrible customer service and inconsistent.
  • AS
    Ann Shea
    Jan 19, 2024
    5.0
    Shout out to Erwin Choperena for very good customer service for my 90-year-old mom. Thank you!
  • JN
    Juan Navarro
    Jul 13, 2023
    5.0
    Switching to a new Truist One account was fast. No appointment needed.
  • LC
    Laura Costanzo
    Apr 6, 2022
    3.0
    Tellers get exasperated extreley easy when you request info on your own acct.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.