Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
36 reviews
5 stars
8
4 stars0
3 stars
2
2 stars
1
1 star
25
- KGKobi G.Nov 19, 20251.0Horrible customer care, the staff member was extremely unhelpful and unprofessional. Please do better; there are so many good, motivated people looking for work who would appreciate the opportunity. This person is not representing your business well.
- TBThais BuergoApr 3, 20251.0This bank is horrible!! Calling the branch on bird road is a waste of time NO ONE EVER answers. How I miss suntrust
- ASArturo SuarezOct 27, 20221.0I am extremely disappointed with the services provided by this institution. My explanation for my disappointment is as follows: I got my check from my job deposited into my account on Friday, and by Saturday morning I was made aware by the bank that they had placed a hold on my check for 8 days. I contacted them and they were t able to give me an explanation as to why there was a hold placed on my check. I am a hardworking individual who needs to pay his bills on time and cannot afford to have the bank place a hold on MY money for no reason whatsoever. I can’t even pay my bills now and will be more than likely getting charged a late fee for paying late as a result of this unjust hold the bank placed on my check. I am extremely dissatisfied with the costumer service provided by the bank since they weren’t able to explain nor give me a legit answer as to why there’s a hold on my check , so I am forced to wait 8 days to receive my hard earned money without an explanation nor a reason. I will be taking my money somewhere else and I suggest everyone reading this takes their money somewhere else as well because this institution could care less about its costumers.
- HJHeriberto JusinoApr 11, 20222.0The closing of many Branches is greatly affecting the quality of the customer service experience at the Miami Dade locations. Please Management, if you are going to close branches, you must full staffed the ones you leave open! The drive thru lines are long and also the lobby, specially at pick- hours. Also, online and customer service thru regular phone is having problems with their IT Systems. It wasn't like that before. Please take care of your business.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist bank at 8302 Bird Rd, Miami?
The Truist drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I open a new account online or do I need to visit the branch?
You can open a new account online, by phone, or by visiting a Truist branch in person. Opening online may require waiting for your debit card to arrive by mail, while visiting a branch lets you receive a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments linked to your checking account.
What types of bank accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving money towards goals or emergencies.
What services can I find at the Truist branch in Miami West?
Services include deposit transactions, retail and business loans, mortgage loans, credit cards, investment services, insurance, treasury and trust services by appointment, foreign currency exchange, and cash management by appointment.
What languages are supported at the Truist Miami West branch?
The branch offers services in English and Spanish to accommodate diverse customers.
Where can I find a Truist ATM near the 8302 Bird Rd branch?
There is a Truist ATM nearby at this location as well as a Chase ATM close by for your convenience.
Are there good dining options near Truist at 8302 Bird Rd?
You can grab a sandwich at Subway, enjoy baked goods at Vicky Bakery Bird Road, or try Latin House Grill food truck close to the bank.
What nearby fitness centers are available if I want to work out before or after my visit to Truist?
Nearby fitness centers include LA Fitness and Club Pilates, perfect for an exercise session around your banking visit.
What is the best way to book an appointment at Truist Miami West?
You can schedule an appointment online at the Truist scheduling site for a convenient and timely visit.