Truist

2.8
29 reviews
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Business Details

11291 BIRD RD, MIAMI, FL
33165, United States
(305) 714-8973
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11291 BIRD RD, MIAMI, FL
33165, United States

Hours

Reviews

2.8
29 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
15
  • HE
    heiko estopinan
    Dec 8, 2025
    1.0
    Pésima la atención de este banco el peor de Miami
  • RC
    Russell Chambers
    Nov 8, 2025
    1.0
    Those are some of the nastiest tellers ive ever seen. I’m the only person in line and making me wait while they have a Spanish conference as if I’m not there. Then give nothing but attitude. If you don’t like your job then don’t work there.
  • RR
    Ryan
    Nov 3, 2025
    1.0
    Spent time out of work to get here after customer service said I had to go in to close my account, rather then the guy inside help me he lied and said I have to do it I’m over the phone and refused to help me in anyway. First tried saying my last deposit was pending before he even looked at my account and the money went through a week ago lol, don’t work and waste peoples time. Service like this is why we are closing our business accounts with Truist, take your business elsewhere where or atleast ignore the first desk by the teller, dude with the beard
  • CP
    Cary Perez
    Jul 22, 2025
    1.0
    I'm giving 1star because there is NO ZERO Truist is awful, no one answers your calls, leave a message and it's like leaving it in a black hole! I have left several mags NO ONE HAS GOTTEN BACK TO ME. I'm very dissatisfied. It's like the Bank closed up never to be heard from. Extremely disappointed and I will be closing my account. I CANNOT deal with a Ghost Bank ...
  • SS
    Samantha Spitaleri
    Jan 10, 2019
    1.0
    I was at the bank today trying to cash the a check and they made it impossible the teller was really rude and then the manager came and he was extremely disrespectful he didn't want to cash the check because I'm not a customer of the bank and he made me leave the bank without cashing the check I asked him the reason why and he said because you are not our customer so we dont have to take care of you .
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.