Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
28 reviews
5 stars
11
4 stars
2
3 stars0
2 stars
1
1 star
14
- RCRussell ChambersNov 8, 20251.0Those are some of the nastiest tellers ive ever seen. I’m the only person in line and making me wait while they have a Spanish conference as if I’m not there. Then give nothing but attitude. If you don’t like your job then don’t work there.
- RRRyanNov 3, 20251.0Spent time out of work to get here after customer service said I had to go in to close my account, rather then the guy inside help me he lied and said I have to do it I’m over the phone and refused to help me in anyway. First tried saying my last deposit was pending before he even looked at my account and the money went through a week ago lol, don’t work and waste peoples time. Service like this is why we are closing our business accounts with Truist, take your business elsewhere where or atleast ignore the first desk by the teller, dude with the beard
- CPCary PerezJul 22, 20251.0I'm giving 1star because there is NO ZERO Truist is awful, no one answers your calls, leave a message and it's like leaving it in a black hole! I have left several mags NO ONE HAS GOTTEN BACK TO ME. I'm very dissatisfied. It's like the Bank closed up never to be heard from. Extremely disappointed and I will be closing my account. I CANNOT deal with a Ghost Bank ...
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the Truist drive-through available?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open an account online, by phone at 844-487-8487 (available Monday to Friday 8 AM to 8 PM, Saturday 8 AM to 5 PM), or in person at a branch during business hours, where you can also get a temporary debit card immediately.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card by using Truist's online activation process, which enables you to make digital and in-person payments backed by your checking account.
What financial products and services does Truist offer?
Truist provides a variety of products including Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
Is there a way to book an appointment at Truist?
Yes, you can schedule an appointment through their online reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment
What are some nearby dining options around Truist at 11291 Bird Rd?
Near Truist, you can find McDonald's for fast food and El Toro Loco Churrascaria for Brazilian steakhouse dining—great spots to grab a bite before or after your visit.
Where can I find convenience stores or grocery outlets close to Truist?
Winn Dixie Liquor store and Miami East Bird Store are nearby convenience and grocery stores where you can shop conveniently when visiting Truist.
Are there any fitness centers near Truist?
Yes, YouFit Gyms and Youfit Health Clubs are located nearby, allowing you to combine your banking visit with a workout session.