Truist

2.8
37 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11700 N KENDALL DR, MIAMI, FL
33186, United States

Hours

Reviews

2.8
37 reviews
5 stars
12
4 stars
5
3 stars
1
2 stars
2
1 star
17
  • LO
    Liliana Oddi
    Oct 13, 2025
    1.0
    Es vergonzosa la atención desde que trasladaron a Maricel Suarez a otra sucursal, excepto el servicio de Caja, siempre impecable. El resto.....dejan mucho que desear. Atienden como si estuvieran haciendo un favor. Cero empatia
  • PS
    Patricia Perez Salcedo
    Aug 4, 2025
    1.0
    After years with Suntrust Bank, this bank took over and they are the absolute worst. The service is terrible, they have a notary but that person must be for employees only because they will not notarize anything that we have tried to get notarized there. Even though he has had an account for over 30 years and has the proper identification, they still reject the notary services. Try calling at any time and you will ALWAYS get the answering service saying that they are helping other clients or outside of business hours. There is absolutely no benefit to us to have our money here. We will be closing this account and transferring to a bank where customers are valued.
  • AM
    Angie Maalouf
    Jul 4, 2025
    1.0
    This Truist branch is an absolute nightmare. Their hours are a joke, often closing early without warning and almost always closed when you need them most. They don’t update Google or their phone system to reflect if they’re actually open. Their automated phone message only says they’re either helping customers or may be closed—an entirely useless message when you’re trying to confirm if anyone’s actually there! I’ve wasted countless trips & gas driving to this branch just to be met with locked doors and closed drive-thru lanes. I don’t bank with them—I just deposit checks for one of their clients, so their ATMs are useless to me. This bank’s lack of communication and accessibility is infuriating and unacceptable. My recommendation: Avoid this unreliable location and bank with a better company.
  • EE
    Elia juliana Elejalde
    Feb 28, 2020
    5.0
    Buenisimo Banco

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.