Citi

2.5
82 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2001 Biscayne Blvd, Miami, FL
33137, United States

Hours

Reviews

2.5
82 reviews
5 stars
25
4 stars
4
3 stars
1
2 stars
5
1 star
47
  • FR
    F R
    Nov 11, 2025
    1.0
    This bank/branch took 1,200 dollars from me through an ATM DEPOSIT I still haven’t gotten the funds back. The way the branch treated me was disgusting encouraged that i file a police report because there is nothing they can do. So I did that and that’s when they decided to give me more info 2 days later ADRIAN the brand manager confirmed funds were found the atm, but they still refuse to credit me. Talked to executive citi members as well as Filed a complaint with consumer finance bureau still nothing. PLEASE DO NOT COME HERE IT IS A NIGHTMARE DEALING WITH THIS BRANCH JUST CHECK REVIEWS AND SAVE YOURSELF THE HEADACHE
  • RC
    Robert Chafin
    Oct 30, 2025
    5.0
    Finally. An easy bank! They’re so filled with rules and regulations, it’s no wonder why we turn to online banking to stay away from these archaic brick and mortar locations. TD Bank says they’re “most convenient”. Wrong. Citibank at Biscayne and 20 is so fresh! Specifically Beatriz. She’s funny, real, efficient and on it! She made something that SHOULD BE EASY, VERY EASY. AS IT SHOULD BE. I appreciate her wit, charm and efficiency.
  • CC
    Cristian Cibella
    May 30, 2025
    5.0
    Muy amables y resolutivas, tienen un excelente trato con las personas
  • JM
    Jacob M.
    May 29, 2025
    1.0
    Tengo cuentas de negocio hace años con este banco y sede en especifico.. hasta hoy. Que servicio tan desmejorado y particularmente la mujer por la entrada tan amargado.
  • AV
    Alex Vasquez
    May 11, 2020
    1.0
    I hope corporate office will see those review, that’s one of the way to show how their employees take care of the clients! Branch manager Solymar Difo doesn’t really want to help her clients and lies infront of them! Not recommended this branch to anyone!

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Miami Biscayne Blvd location?

Citi offers digital banking services, mortgage products, personal loans, small business banking, credit cards, and personal wealth management including investment products and services.

Where is the Citi branch located in Miami?

The Citi branch is located at 2001 Biscayne Blvd, Miami, FL 33137, United States.