Truist

2.7
56 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
69 WESTWARD DR, MIAMI SPRINGS, FL
33166, United States

Hours

Reviews

2.7
56 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
1
1 star
30
  • KB
    Kim Brown
    Aug 23, 2025
    1.0
    Horrible customer service experience, can through the door at 11:20 am to open an account after coming from another Truist Bank that was closed even though they were supposed to be open today. The banker said she couldn’t assist me as she had two other clients and that if she does she’ll go over closing time despite me explaining to her that I was leaving the US on Monday!
  • GR
    GD R
    Jun 13, 2025
    1.0
    The reps here are always “busy”, stressed or too bothered that you need to sit down in person even to open a new account. I tried everything even making an appoint online. After showing up for my scheduled appoint, the one person was busy with another client for another 1/2 hour passed the time of the appointment. The other one was on a ph call that would take him an hour. Why offer appoints then? I’m a business owner that live in the neighborhood. I gave up on this Branch. I’ll bring my business somewhere else
  • GG
    Gabriel Mas (El Gaby)
    Jun 3, 2025
    5.0
    Por primera vez fui a este banco donde la experiencia fue muy buen ,el servicio de primera y muy buena atención,se los recomiendo.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.