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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
23 reviews
5 stars
15
4 stars
1
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1
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1 star
5
- TWTrena WardAug 29, 20251.0If I could give this bank zero stars I would!! The way I was treated the moment I walked in the door was ridiculous!! They wanted my ID just to change out a $10. Bill for quarters! When I asked why she needed my ID, she said do you have an account, which I responded no. She looked over to her coworker, whom turned up her nose at me and shook her head NO!! I’ve been looking for a new bank since I moved here, but it sure as hell won’t be this one!! HOW RUDE!! ps. People do read google reviews!! GET YOUR STAFF A LESSON ON MANNERS!!
- MSMark SaskaNov 8, 20202.0Went for a refinance. Nadene is good, but they hired a very shoddy appraiser ( beware if you see Kevin Trammo doing your appraisal), who blatantly ignored major renovations in the house, and ignored recent sales of nearly identical houses in the same neighborhood, all in an attempt to significantly devalue the house and lower the risk for the bank. Between the house being undervalued and TrustCo only offering 89.5% of the home value, it all quickly unraveled. TrustCo also did not appropriately re-evaluate the appraisal as they would have then had to acknowledge that the valuation was preposterous and Kevin Trammo should lose his job. Took them two weeks to agree with an appraisal that a toddler could do better. Nadene was helpful, but, through no fault of her own, she couldn't overcome the practices of TrustCo Bank. The whole process took an agonizing 2.5 months. The extra star is for Nadene. Without her, this would be a hard 1 star bank that seriously needs to re-evaluate their policies.
- CEClimate ExpertsMay 28, 20205.0Nadene at Trustco Bank is absolutely amazing! We signed up for kids accounts and got our house refinanced with them. Process was very simple and almost all documents were able to be signed electronically.
Frequently Asked Questions About Trustco Bank
What are the regular lobby and drive-thru hours at Trustco Bank in Melbourne, FL?
The lobby and drive-thru at Trustco Bank are open from 9:00 AM to 5:00 PM Monday to Thursday, 9:00 AM to 6:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. The bank is closed on Sundays.
Is Trustco Bank open on Sundays or major holidays?
Trustco Bank is closed on Sundays and also does not operate on major holidays such as November 11, November 27, and December 25.
Where is Trustco Bank located in Melbourne, Florida?
Trustco Bank is located at 2481 Croton Road, Melbourne, FL 32935, USA.
Does Trustco Bank require appointments for banking services?
No, Trustco Bank does not require appointments; you can visit during branch hours without scheduling ahead.
What types of banking products and services are offered at Trustco Bank?
Trustco Bank offers home mortgage loans, checking accounts, savings accounts, financial planning, mortgage financing, investment services, and estate planning.
How can I access my Trustco Bank account if I cannot visit the branch?
You can access your account through Trustco Bank’s website and mobile apps available for both Android and iOS devices.
Is the Trustco Bank in Melbourne, FL a member of FDIC and rated by financial ratings?
Yes, Trustco Bank is a Member FDIC, Equal Housing Lender, and has a 5-star rating by BauerFinancial.
What nearby places can help customers find Trustco Bank or plan activities around their visit?
Nearby, customers can find Melbourne Fire Department Station 76, Pier 66 church, and Risen Life Church, which can serve as landmarks. After banking, visitors might enjoy recreational areas like Croton Park or visit educational institutions like Lyndon B. Johnson Middle School.
Are there religious organizations near Trustco Bank where customers might attend services?
Yes, nearby religious organizations include Pier 66 church, Risen Life Church, Kol Mashiach Messianic Synagogue, CrossRoads Community Church, and American Missionary Baptist Church, offering various faith communities for visitors.
What local amenities are near Trustco Bank that residents might find useful?
Residents near Trustco Bank can find services like AllStone Terrazzo Restoration, iTech OnSite for IT repairs, and cosmetic services like Silhouette Hair Design. Recreational venues include Swim For Bri and parks such as Croton Park.