Truist

3.0
15 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6430 N WICKHAM RD, MELBOURNE, FL
32940, United States

Hours

Reviews

3.0
15 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
6
  • RS
    Rolf Schicker
    5 days ago
    5.0
    I was very surprised about the service. I want transfer money from my cc to my bank account. I was skeptically if it would go. Another branch was not aible to do it. So I asked the guy Fredy at the counter, if it‘s possible. No problem. He did it an did an excellent job. So I was very happy.
  • EP
    Ebony Perez
    Nov 17, 2025
    5.0
    I am genuinely blown away by the service I received at this Truist branch. Not only were they efficient, but they took the time to truly listen and provide the thoughtful support I needed, especially with such a time-sensitive deadline. The team’s kindness, professionalism, and attention to detail made all the difference. I absolutely recommend this location to anyone looking for top-tier service. Even though I live closer to another branch, I happened to stop at this one while running errands near Wickham Road—and I’m so glad I did. I would gladly drive out of my way in the future just to experience the same level of care, kindness, and service I was met with today. A special shoutout to Peter, Anthony, and Freddy—I’m wholeheartedly grateful for the help you all provided. Peter recommended an option I was completely unaware of, giving me invaluable customer education and an easy solution to meet my rent deadline. Anthony was incredibly patient and kind while processing everything on my account and making sure every detail was handled correctly. Thank you all for turning a stressful situation into a smooth and positive experience.
  • BC
    Brittany C
    Jul 24, 2025
    1.0
    I arrived at 3:30 pm to turn a safety deposit box in and was told I would have to make an appointment for tomorrow. Very inconvenient.
  • GM
    Geoffrey Mckinnie
    Dec 2, 2019
    1.0
    I have a auto loan though them. Their online banking has a lot to be desired. They are rude on all levels I spoke to somebody at the branch Hillary Byrd was rude to me and told me she didn't care what other banking apps can do that I need to get my train of thought off at and change my train of thought. She was very rude in the way she said that and handle that. Their online banking app will not save your info to make a payment so this is a real pain that I have to pull up my routing number and account number every time I go to make a payment. going to see what I can do to get this loan change to one of my other five banks that I bank with and do not have this problem with.
  • JB
    Jamie Blackwell
    Mar 19, 2016
    1.0
    It says that they are open until noon on Saturdays, but in fact they are not open at all on Saturdays and I wasted an hour of my time driving there to learn this.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.