Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
9 reviews
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- JBJill BaguchinskyJul 2, 20231.0I banked with this branch from 2016-2023 and had an unreasonable number of issues. The employee who originally opened my account for me misspelled my name. My first order of checks was sent to a random address. After the switch from SunTrust to Truist, my debit card stopped working and I wasn’t sent a replacement. The last straw was when my very active checking account was locked as “dormant” without adequate warning, causing all my bill payments and other transactions for the month to fail — all with no alert from Truist. I spent a stupid amount of time scrambling to avoid late fees and pay those bills with a different account, and no one at this branch could figure out what was going on. Weeks later I heard from a Truist corporate customer experience representative who explained my account was locked because I hadn’t written/deposited a check or used my debit card in a year. When I pointed out that I do almost all of my banking online and typically had money moving in and out of my account several times a week, the rep explained that Truist doesn’t count online payments and transfers as real activity. She said this is due to a state law; even if that’s true, it doesn’t excuse the lack of proper warning. This is 2023, not 1985; most people do the majority of their banking online. I can’t remember the last time I wrote a check, lol. Also, if this is a Truist policy, why wasn’t anyone at this branch aware of it? I recommend banking elsewhere.
- MMmeanderingmuseMar 21, 20232.0Poorly managed bank. Always one issue or another. Staff is nice but they really need better management.
- CBCatherine BrackenJul 9, 20211.0It is ludicrous to only accept one type of ID when changing to a married last name on a bank account. My husband had died and I thought it would be easier to handle his affairs if I had both my maiden and married name on my id. I tried to use my social security card, my license had both my maiden and married name on it, my husband's death certificate, which listed me as spouse by name, my voter registration card, my debit card, and Suntrust would not let me wire money for a real estate closing.
- LGLynn GriebahnAug 23, 20181.0This is the worst bank on Marco!!!! But don’t take my word for it, stop it and experience the brain donors in action. Chase and Wells Fargo do a much better job
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Marco Island?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What are the regular branch hours for Truist in Marco Island?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on weekends.
What types of banking products and services does Truist in Marco Island offer?
They offer Checking, Commercial Accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
How can I open a new account at Truist Marco Island?
You can open an account online, visit the branch during business hours, or call 844-4TRUIST (844-487-8487) Monday to Friday 8 am–8 pm, and Saturday 8 am–5 pm.
Do I need a debit card and checks to open a checking account with Truist?
Checking accounts are designed for transactions like debit card purchases, checks, and deposits. Savings accounts are for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
What languages are supported at the Truist branch in Marco Island?
The branch supports English and Spanish to assist customers.
Are there any ATMs near Truist Marco Island?
Yes, there's a Truist ATM nearby which you can use for convenient cash withdrawals and deposits.
Which real estate services are located near Truist on Marco Island?
Nearby real estate services include Livin the Dream Team, Bartos Group - Premiere Plus Realty, Premiere PLUS Realty, William Raveis Real Estate - Marco Island, and Jeff Darby Real Estate Advisor, which can help you with property buying and selling.
What health and medical services are available near Truist Marco Island branch?
Nearby you will find health services such as Riverchase Dermatology, Michelle Hampton MSN, APRN-C, Marco Dental Care, and Marco Island Family Dental for your medical and dental needs.