Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
45 reviews
5 stars
24
4 stars
1
3 stars0
2 stars
2
1 star
18
- JVJennifer VoDec 17, 20252.0First I'd like to address that the only reason I chose truist banking was because the business checking account does not have monthly fees or minimum. The experience starts in August when I make an appointment to create a business account but was turned away because my sunbiz for my business was a registered agent, the mailing address was not the same as my ID? So then I went through several hoops to change the addresses, fees included. Rescheduled an appointment with my business manager and was on the phone with a very confused kind woman stating that the mailing addresses should not have mattered. Our appointment was at 9am, the agent was slightly late for our appointment due to morning. She made a good suggestion on opening a second checking account and using it as savings, which better suited our needs. However the experience was a little awkward because Miss Luna is a bit of a gaslighter as she repeated many time information on top of us speaking. She mistakenly made me redo a voice all with truist because she accidently pressed the wrong button, and on top of that became impatient. As we agreed to have the secondary checking account with cards to use, I wanted the other primary account to have the promo that was shown online. We also spoke her about the need to having being able to zelle ourselves within the accounts. As a branch manager, 1.) She did not notify us of the promo until I brought it up. 2.) I am not entirely sure she knew how zelle worked within the integrated but we were missing a key piece of why we wanted zelle for EACH of us. 3.) The promo was put on the wrong account so then I had to make sure I renamed everything and make sure the cards that were order were coming from the correct account. We had a phone chat with her and she was professional, but nonetheless gaslighting by saying "remember when we talked about, you said, etc" My business manager and I debriefed about this. If your left feeling more confusing and conflicted with your own plan for your business, something is wrong. Overall the experience was nothing special, and we won't be going to the maitland branch again.
- MOMiguel OrtizMay 15, 20241.0Bad customer service for one of your employees. The indian gentleman that work there (teller) is not professional, lay down on his chair and don't want to help the customer. Thanks.
- DZDaniel ZunigaJan 19, 20245.0Fady Sorial was a great help to me.
- ALAileen LopezAug 8, 20235.0I dealt with this branch off and on for the past several years. So glad they have a new manager and staff since the merger. They are always helpful and June Torres ( the manager) is always a wealth of information.
- LCLisa CullenApr 22, 20181.0Horrible experience with Suntrust and their loan department. Will never use them for anything in the future.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Maitland?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the Truist branch in Maitland open for in-branch services?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What types of bank products does Truist offer in Maitland?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What services are available by appointment at the Maitland Truist branch?
Services such as trust services, leasing, and cash management are available by appointment at this branch.
Can I find an ATM near the Truist Maitland branch?
Yes, there is a Truist ATM nearby where you can perform banking transactions conveniently.
Are there any places to get coffee near the Truist branch?
Yes, Starbucks is located nearby where you can enjoy coffee before or after your visit to Truist.
What legal services are near the Truist branch for any financial legal consultations?
Nearby legal services include Thomas Law Firm specializing in family law and Ponall Law focusing on criminal defense, both close to the Truist branch.
Where can I eat near the Truist branch in Maitland?
You have several options including Jersey Mike's Subs, Quiznos Sub, China Wah On for Chinese cuisine, and Slidders Pizza for Italian food, all close to the branch.