First Citizens Bank

3.4
11 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
9121 Town Center Parkway, Lakewood Ranch, FL
34202, United States

Hours

Reviews

3.4
11 reviews
5 stars
6
4 stars
0
3 stars
1
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0
1 star
4
  • CC
    Chris Cook
    Jul 25, 2025
    1.0
    Long time customer from NC. This is the worst branch on earth! Slow tellers and no ATM? Really, no ATM? This is 2025 First Citizens!!!!! We can’t even bypass your slow service with an ATM?
  • MM
    Mitch
    Aug 19, 2022
    5.0
    This bank is perfect.
  • CW
    Christi Wilson
    Aug 14, 2020
    1.0
    Bank merge handled terribly. Coming from Entegra bank, no notifications of merger, no new debit card or info, and my money is stuck in my old account until Monday. I have bills and children, today is payday, yet I have ZERO access to any of my money. No one can do anything except lie about solutions. I was told since I’m in a different state I could go withdraw my money as cash at a branch here, I get there and do not even exist as a customer. No one notified me my debit card would be shut off at 2 pm, and that I wouldn’t have access to money, or be able to use my card or even transfer my money to another account. At least at the branch in person, the lady was much more polite and professional than the first lady I spoke to on the phone. Will close my account ASAP and find a bank who keeps customers informed, and has better customer service.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at Lakewood Ranch?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is the drive-through at First Citizens Bank Lakewood Ranch available during weekends?

No, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.