Wells Fargo Bank

2.8
74 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
6711 US Hwy 98 N, Lakeland, FL
33809, United States

Hours

Reviews

2.8
74 reviews
5 stars
29
4 stars
4
3 stars
1
2 stars
2
1 star
38
  • OR
    Omar Reyes
    Aug 4, 2025
    1.0
    I recently had a disappointing experience at my local Wells Fargo branch. One of the representatives who was black woman, was unprofessional and rude. She ignored my greeting and seemed disinterested in helping me. Despite my efforts to resolve the issue, I left feeling frustrated and undervalued as a customer. The lack of professionalism and courtesy was disappointing. I hope the bank takes steps to improve its customer service standards on training this specific representative, her attitude was horrible and the angry look in her face gave the impression that she hates her job so much she has to take it out on customers… she has to go
  • MM
    Molley Murphy
    Jun 7, 2022
    1.0
    Will not be recommending this bank to anyone ! Worst customer service I have ever had ! Waited over an 1h 10 minutes to not been seen! Poor team !
  • YY
    You Yang
    Feb 5, 2022
    1.0
    What a waste of time. I had an appointment at 11 and waited for an hour and the people who came after me was served.
  • NT
    Nicole Trimm
    Dec 10, 2021
    1.0
    This is the slowest branch I’ve ever been too. They have a full lobby and only 2 people working to help people with there accounts and 1 decides he’s going to lunch. I had to wait 3 hours to open a business account. But Jorge took care of me and pushed his lunch back to get it done. This isn’t the first time I’ve waited this long. This is the only branch in the location or I’d never come here. Worst service ever !!!!! Hate this bank
  • CL
    Cindy Lyes
    Oct 13, 2021
    1.0
    The worst bank I've ever dealt with in my 70 years. Extremely long waits for anything I've been there for. Poor customer service. Closing my safety deposit box took over an hour. Management needs a serious meeting.

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank offer at the Lakeland, FL branch?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the regular banking hours for Wells Fargo Bank on US Hwy 98 N in Lakeland?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.