Wells Fargo Bank

2.8
76 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
6711 US Hwy 98 N, Lakeland, FL
33809, United States

Hours

Reviews

2.8
76 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
3
1 star
38
  • JD
    Javier DeGracia
    Dec 19, 2025
    2.0
    2 tellers for a line to the front door is inexcusable. They have employees that walk around but don't do anything. They had one person taking out a large sum and instead of transferring that to another agent that can work with them one-on-one, the teller says she needs to get more money and is gone for awhile. The guy said he wanted to count and was directed to another area. Why not do that from the beginning! Saying "sorry for your wait" isn't enough. Action needed to be taken to manage the flow and cut the wait times
  • OR
    Omar Reyes
    Aug 4, 2025
    1.0
    I recently had a disappointing experience at my local Wells Fargo branch. One of the representatives who was black woman, was unprofessional and rude. She ignored my greeting and seemed disinterested in helping me. Despite my efforts to resolve the issue, I left feeling frustrated and undervalued as a customer. The lack of professionalism and courtesy was disappointing. I hope the bank takes steps to improve its customer service standards on training this specific representative, her attitude was horrible and the angry look in her face gave the impression that she hates her job so much she has to take it out on customers… she has to go
  • JD
    John D
    May 6, 2024
    1.0
    Absolutely, the slowest bank in Polk county. Zero since of urgency. Don't go on your lunch break, you won't make it back to work in time. It's not like this every once in a while, it's like this everyday.
  • PT
    pete to
    Nov 3, 2022
    1.0
    Thieves!! Do not go here!! Highest interest rates! And the atm takes your money and they do not care! Worst service anywhere!
  • KG
    Kathy Genung
    Jan 6, 2020
    5.0
    Very convenient

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank offer at the Lakeland, FL branch?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the regular banking hours for Wells Fargo Bank on US Hwy 98 N in Lakeland?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.