Truist

2.5
30 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5441 N SOCRUM LOOP RD, LAKELAND, FL
33809, United States

Hours

Reviews

2.5
30 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
2
1 star
17
  • OH
    olivia harvey
    Nov 7, 2025
    1.0
    Employees are so damn rude, my husband told the bank employee that he wanted to deposit $440.00 into checking and the rest in cash and money deposited is not in our account this was at 9:48 a.m, the lady that zI spoke to thought that it was funny, I bet that if it was her money she wouldn't be laughing!
  • MD
    Melissa DuPont
    Feb 14, 2023
    1.0
    Horrible banking experience. The bankers talk bad about each other and the establishment. I was told by the banker the manager needs to retire and the bank is cheap and not up to times.They deny transactions when the funds are available and refuse to cover fees due to their errors. I would give zero stars if possible
  • PT
    Patricia Toler
    Jun 11, 2022
    5.0
    Fast friendly service
  • DW
    Dave Wayne
    Jun 10, 2022
    1.0
    I deposited over $12,000.00 on Thursday after waiting in the drive thru for 25 min.. I went back today and tried to cash a check and was told since this branch only had 2 employees and they were not cashing checks. Truist is a sad example of a banking institution. They lost business the past several days. as account holders go elsewhere.
  • DC
    David Crislip
    Nov 8, 2021
    1.0
    Been on hold for 30mins!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.