Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
30 reviews
5 stars
10
4 stars0
3 stars
1
2 stars
2
1 star
17
- OHolivia harveyNov 7, 20251.0Employees are so damn rude, my husband told the bank employee that he wanted to deposit $440.00 into checking and the rest in cash and money deposited is not in our account this was at 9:48 a.m, the lady that zI spoke to thought that it was funny, I bet that if it was her money she wouldn't be laughing!
- LBLindsey BrookensAug 2, 20231.0Just went in there for a cashiers check. Signed the check and the lady handed me back the check saying she won’t except my signature. She told me it looks nothing like the one they have when I first signed up for the bank. I told her I have no idea how I signed it the first time since it’s been well over 15 years!! She said “Well you have to sign it the same or I can’t except it.” If I was around her age and not a young woman in my 30s. I'm sure she would have had a different attitude. Im not a 15 year old in high school getting her first bank account!!
- RSRebecca SchawMay 3, 20221.0This is one of the slowest banks ever. Absolutely ridiculous. Commercial lane should be exactly that. Commercial only. I understand being short staffed but geeze. One definitely nice thing is the tellers are the sweetest things ever.
- DCDavid CrislipNov 8, 20211.0Been on hold for 30mins!
- TWTimothy WerlingMar 29, 20195.0Excellent customer service. Friendly and helpful staff.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Florida Lakeland branch's regular business hours?
The Truist branch in Lakeland, FL is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Are there drive-through services available at this Truist location? If so, what are the drive-through hours?
Yes, drive-through services are available. The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours, or by phone. Online applications require waiting for your debit card and checks by mail, whereas visiting the branch provides a temporary debit card immediately. Phone support is available Monday to Friday 8 AM–8 PM, and Saturday 8 AM–5 PM.
How do I activate my Truist debit card to start using it?
You can activate your debit card online to enable in-person and digital purchases.
What types of accounts does Truist offer for checking and savings?
Truist provides checking accounts for daily transactions like purchases and deposits, and savings accounts for setting aside money towards goals or emergencies.
What banking services and products does the Truist Lakeland branch provide?
The branch offers services including Deposit Transactions, Direct Retail Loans, Credit Cards, Business and Mortgage Loans, Insurance, Investment Services, Treasury and Trust Services, Foreign Currency Exchange, and more.
What nearby dining options are available around the Truist Lakeland branch?
Near the branch, you can find dining options such as McDonald's for fast food, Subway for sandwiches, King’s Wok for Chinese cuisine, Hungry Howie’s for pizza, Ocean Poke for poke bowls, and Ciao Bella Pizza and Pasta for Italian food.
Are there convenient ATMs located near the Truist branch?
Yes, there is a Truist ATM nearby as well as the Presto! ATM and a LibertyX Bitcoin ATM for various financial needs.
What shopping or pharmacy options are near Truist in Lakeland?
Near Truist, you can visit Publix Super Market at Plantation Square and the Publix Pharmacy at Plantation Square as well as CVS Pharmacy for groceries and pharmaceutical needs.
How can customers use nearby services like The UPS Store or transportation options when visiting Truist?
Customers can conveniently access shipping and printing services at The UPS Store 3307 and use local transportation options like Lakeland Limo Services and Lakeland Party Bus to reach Truist or continue their travels around Lakeland.