The trained staff at Tommy Bail Bonds with over 25 years of experience specials in all types of arrests and charges that include drugs, battery, theft, dealing in stolen property, fraud, felonies, misdemeanors, warrants and more! We know how stressful it is to have family and friends in jail. Trying to find the right bond company to deal with only adds to that stress. Our mission is to serve everyone with respect; we are not the judge or jury. We believe that everyone is "innocent until proven guilty. Our office is located at 1022 S. Combee Rd., Lakeland, Fl. We provide complete bail bonds service and are available 24 hours a day, 7 days a week. Call us today at 863-665-2005.
Numerous reviews highlighted poor customer service, particularly from staff members Rebecca and Tommy, with many customers describing them as rude and unhelpful.
Efficiency
Several customers praised the quick and efficient service provided by the business, noting that they were able to bail out loved ones promptly.
Communication
Many customers expressed dissatisfaction with the lack of communication and follow-up from the staff, indicating a need for improvement in this area.
Helpful Staff
Despite some negative feedback, there were positive mentions of staff members who were described as helpful, understanding, and compassionate during difficult times.
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Christian Sabot
4 days ago
5.0
Great experience, my family dealt mainly with Rebekah who was very helpful and clearly explained everything my family and I needed to understand. Thanks to the speedy posting I made it out as soon as possible despite Polk County’s numerous system errors!
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Shayla S
Dec 19, 2025
1.0
I would genuinely give this place negative stars if I could Rebecca and Tommy, we’re both extremely rude pulled our sibling that we could drive down there and sign off to bail out someone we know and as soon as we got to the office, Rebecca said they weren’t going to let us sign off and didn’t give us a reason. Then Tommy proceeded to lie to my face and say he never gave my sibling. The OK to drive 5 hours down and sign off when I confronted him about having to drive five hours to sign off then saying no. Even before all of this mess happened every interaction we’ve had with either Tommy or Rebecca. They were extremely rude as soon as I answered the phone and as soon as we got off the call if you wanna be berated by misrable low life people come to this bond place.
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Timothy Clinton
Sep 18, 2025
5.0
Checked in bailed out quick and easy
CA
Carol BOPP Arnett
Aug 11, 2025
5.0
He help my son fast
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Sheyla Enriquez
Jul 24, 2025
1.0
I spoke to Rebekah, blonde, yellow-tinted glasses, pink keyboard. When I first arrived to the building it looked closed. Im aware they say they’re open 24/7 and they do have a sign that says so, however, they also have another sign in the main door thats says Mon-Fri 8am-5pm. It was past 6 o’clock so I decided to call just to confirm. The phone was answered by Rebekah, I asked if they were open, and as rude as it can sound she said: “Well, Im in here.”
I went in there with my husband and my aunt. As we walked in I said “Good afternoon” (because thats how I was raised) and she just looked up. My aunt and I sat down in the two chairs and my husband sat in the chair right behind us. After I explained that we wanted to bail my friend out she started asking questions to which we answered. My aunt doesn’t speak English but she understands it, well, Rebekah got upset because she “can’t conversate with a person who does not speaks English” Rebekah was disrespectful throughout our entire interaction. My husband ended up co-signing because I did not have my ID on me. The following day, my friend had to come back to sign paperwork. Tell me why Rebekah asked my friend if I was married to which I found really weird. Rebekah, hun, Im not sure what you were trying to get here but we are not interested. Draw your own conclusions.
Frequently Asked Questions About Tommy's Bail Bonds
What types of arrests and charges does Tommy's Bail Bonds specialize in?
Tommy's Bail Bonds specializes in all types of arrests and charges, including drugs, battery, theft, dealing in stolen property, fraud, felonies, misdemeanors, warrants, and more.
Where is Tommy's Bail Bonds located?
The office is located at 1022 South Combee Road, Lakeland, FL 33801.
What are the operating hours of Tommy's Bail Bonds?
Tommy's Bail Bonds operates 24 hours a day, 7 days a week.
How can I contact Tommy's Bail Bonds by phone or email?
You can call them at +1 863-534-1161 or email tommy@lakelandbailbonds.com.
What payment options does Tommy's Bail Bonds accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How does Tommy's Bail Bonds approach customer service?
They serve everyone with respect and believe that everyone is 'innocent until proven guilty.'
What nearby places can I visit when I come to Tommy's Bail Bonds?
Nearby places include Primo's Pizzeria for dining, New Way Barbershop & Beauty Salon for grooming, and Insurance Services of Polk for insurance needs.
Are there any nearby locations to handle automotive services when visiting Tommy's Bail Bonds?
Yes, nearby automotive-related places include Perfect A Car Auto Sales Inc, People’s Choice Automotive & Repair LLC, and Maddog Motors.
Can I find personal care services near Tommy's Bail Bonds?
Yes, nearby personal care options include Melissa’s Nails, Haircutters International, and Tu Nail Spot.
Is Tommy's Bail Bonds available to assist with urgent bail needs?
Yes, Tommy's Bail Bonds provides complete bail bond services and is available 24/7 to assist you.