TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
Absolute worst customer service I have ever gotten from a bank! I got a flyer in the mail to open a checking account, with an incentive. The mailer stated to open an account online or at your local branch. So i go to the local branch in Lakeland and was told that i had to do it online. Ok, fine! I tried that when i finished my application it was unable to complete the application. And to call or visit my local branch, I called the 1-800 number and the agent told me I had to go to the branch to open the account. I replied that i was instructed to apply online!!!! she was apologetic but i had to go to the local branch. so I call the branch to make sure i can do this, because I've already wasn't my time already once today to do so, and now they are not picking up the phone. Waited on the phone for 20 plus minutes!!!
SH
Stephen Hover
Nov 5, 2025
1.0
Absolutely worst wait times. 15 minute wait to then be told there was a system glitch. In the meantime the car next to me pulled in after me and was gone in two minutes. No dedicated teller for drive thru apparently so you’re at the mercy of the tellers servicing walk ins.
BC
Bernardo Copeland
Oct 12, 2025
5.0
Great Bank
CW
Cathy Wideman
Oct 2, 2025
1.0
racially profiled inside the bank in Lakeland Florida & denied access to my money,laughed at tainted,& was very rude.also lied on,Police called on me for no apparent reason.Just treatment like a Dog all while on the phone with customer service.and seems as this Bank didn't Care.
FJ
Finny Joy
Aug 9, 2025
5.0
Sabrina..you were really helpful and friendly...a perfect example of how to treat customers..you will reach greater heights
What are the regular banking hours at TD Bank in Lakeland?
TD Bank in Lakeland is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday until 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does TD Bank in Lakeland have a drive-through service?
Yes, TD Bank offers drive-through services with hours similar to the banking hours, including extended hours on Thursday and Friday.
Is TD Bank in Lakeland closed on holidays?
Yes, this location is closed on holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment with TD Bank in Lakeland?
You can schedule an appointment through TD Bank's online booking service, accessible via their website or the TD Bank (US) app.
What products and services does TD Bank in Lakeland offer?
TD Bank provides retail, small business, and commercial banking products, along with private banking, wealth management, vehicle financing, and dealer commercial services.
Where is TD Bank in Lakeland located?
It is located at 4400 S Florida Avenue, South Lakeland, FL 33813, United States.
Are the TD Bank Lakeland staff inclusive and welcoming to LGBTQ customers?
Yes, TD Bank in Lakeland is welcoming to LGBTQ customers.
Can you name some nearby places of interest around the TD Bank in Lakeland?
Nearby places include Hope Counseling (mental health services), Drica's Favorites Specialty Coffee Boutique, and Walgreens pharmacy and convenience store.
How can nearby services like Hope Counseling and Vital Balance complement my visit to TD Bank?
While visiting TD Bank, you can also access mental health support at nearby centers like Hope Counseling and Vital Balance, making it convenient to address both financial and personal wellness needs in one area.
Are there local amenities like coffee shops or pharmacies near TD Bank in Lakeland that I can visit?
Yes, Drica's Favorites Specialty Coffee Boutique and Walgreens pharmacy are nearby, allowing you to enjoy a coffee or pick up essentials before or after your banking visit.