TD Bank

3.3
73 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughAvailable

Location

TD Bank
4400 S Florida Avenue, Lakeland, FL
33813, United States

Hours

Reviews

3.3
73 reviews
5 stars
34
4 stars
7
3 stars
2
2 stars
4
1 star
26
  • DD
    David
    6 days ago
    1.0
    Absolute worst customer service I have ever gotten from a bank! I got a flyer in the mail to open a checking account, with an incentive. The mailer stated to open an account online or at your local branch. So i go to the local branch in Lakeland and was told that i had to do it online. Ok, fine! I tried that when i finished my application it was unable to complete the application. And to call or visit my local branch, I called the 1-800 number and the agent told me I had to go to the branch to open the account. I replied that i was instructed to apply online!!!! she was apologetic but i had to go to the local branch. so I call the branch to make sure i can do this, because I've already wasn't my time already once today to do so, and now they are not picking up the phone. Waited on the phone for 20 plus minutes!!!
  • SH
    Stephen Hover
    Nov 5, 2025
    1.0
    Absolutely worst wait times. 15 minute wait to then be told there was a system glitch. In the meantime the car next to me pulled in after me and was gone in two minutes. No dedicated teller for drive thru apparently so you’re at the mercy of the tellers servicing walk ins.
  • BC
    Bernardo Copeland
    Oct 12, 2025
    5.0
    Great Bank
  • CW
    Cathy Wideman
    Oct 2, 2025
    1.0
    racially profiled inside the bank in Lakeland Florida & denied access to my money,laughed at tainted,& was very rude.also lied on,Police called on me for no apparent reason.Just treatment like a Dog all while on the phone with customer service.and seems as this Bank didn't Care.
  • FJ
    Finny Joy
    Aug 9, 2025
    5.0
    Sabrina..you were really helpful and friendly...a perfect example of how to treat customers..you will reach greater heights

Frequently Asked Questions About TD Bank

What are the regular banking hours at TD Bank in Lakeland?

TD Bank in Lakeland is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday until 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.

Does TD Bank in Lakeland have a drive-through service?

Yes, TD Bank offers drive-through services with hours similar to the banking hours, including extended hours on Thursday and Friday.