Wells Fargo Bank

Reviews

• ET

  Eva Tumbler

  Oct 22, 2025
  1.0
  I recently had an appointment scheduled at 11AM and I am extremely disappointed with the wait time. I arrived on time, as instructed, but I ended up waiting over 1 hour past my scheduled time. The lack of communication regarding the delay made the experience even more frustrating. I understand that delays can sometimes happen, but there was no attempt to inform me of the wait time or offer any explanation. A little courtesy goes a long way, and it’s disheartening when it feels like your time isn’t valued.
• SA

  Scott Anderson

  Oct 3, 2025
  1.0
  Do not trust Wells Fargo with any serious bank transaction. They completely mis handled a $250,000 wire transfer for my family. They were more focused on understanding why we were transferring money away from their Bank versus ensuring this critical transaction was successful. I had an appointment and they had me wait almost 30 minutes. The transfer was initiated at approximately 1:00 p.m. and I was told everything was good and successful. I received a call from the manager of this location at 5:00 p.m. informing me that the bank transfer had failed and that I needed to return the next day. The manager did not give any valid reason for the failure or need to return. when I launched a formal complaint, the initial feedback was that I was not an account owner. I was an account owner and I asked how could they have started a $250,000 transfer if I was not. I pushed for months to get an accurate reason why I still do not believe I have that at this point.
• MC

  Mike Castro

  Feb 3, 2023
  1.0
  If you could give No Stars, I would. I am going out of my way to write this review, because nowadays businesses only react to bad reviews on Google. This has to be the worst Wells Fargo in Palm Beach County. First they make you park and get out, because they permanently closed the drive thru. Second, when you walk in, you are overtaken by a smell of both old and mold. There will be zero people in bank but yet, employees won't lift head to greet you. The lady behind counter should have retired 10 yrs ago. If you are not 70 to 300 yrs old, they don't really want you. This location is only open because of surrounding 70 yr plus communities. Yes I meant 70 not 55+. Save yourself the bad experience and go to the Lake Worth Rd and Jog location. Good riddance
• GM

  Geovanni Millan

  Apr 26, 2019
  1.0
  This is the worst Bank location I have been in. The banker at one point didn’t even bother getting up and greet the next customer and when it was time to sit and discuss my issue the banker literally told me let’s do things her way the way she wants it done there’s no other way talk about customer service. Manager finally came out and was no help at all was also rude I will officially stop banking with Wells Fargo cause of this and small other issues of course. I can’t wait to press the issue to upper management to stress the issue about customer service and how important it is.
• KJ

  Kylissa JoJo

  Feb 9, 2019
  4.0
  Marco is professional and friendly.

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