Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
20 reviews
5 stars
8
4 stars0
3 stars
2
2 stars0
1 star
10
- CSCandy SappingtonOct 31, 20251.0Spent my whole lunch break waiting in line while 1 teller handled a line of 16 people while two others played with money something that could have been done later get it together !!
- DMDan McNerneyOct 3, 20255.0I always go out of my way to go to this bank. Everyone is so pleasant. The girls at the desk are always more than willing to help. Yes, it’s an older bank. It’s not going to smell new, but I have always had an awesome experience every time I’ve been to this bank
- KCKacie CrawfordAug 25, 20211.0I hate going inside there and doing any kind of business. The Lake Wales and Sebring branches of this bank have the absolute rudest tellers. They act like they're doing YOU a favor by dealing with you at all.
- CFChristopher FurrOct 22, 20201.0I would advise anyone not to use SunTrust Bank they require two forms of ID which a driver's license should be sufficient when other people are saying we don't even need an ID to vote. They also have a $7 check cashing fee which is ridiculous. The place also smells like a mothball or my grandmother's bathroom. I will no longer take a check from someone that has a SunTrust bank account.
- MPMelissa PhillipsApr 7, 20193.0I usually see this place packed.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Lake Wales?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What are the lobby hours for Truist in Lake Wales?
The branch lobby is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Online applications will require a few days to receive your debit card and checks by mail. Visiting a branch allows you to get a temporary debit card immediately. Phone applications are available Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM at 844-4TRUIST.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person transactions.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving towards goals or emergencies.
What services are available at the Truist branch in Lake Wales?
The branch provides deposit transactions, loans, credit cards, business loans, mortgage loans, investment services, insurance services, trust services by appointment, international and retail wire transfers, leasing and cash management by appointment, and foreign currency exchange.
How can nearby businesses like CAPO Security and Spectrum Lake Wales benefit Truist customers?
Customers visiting Truist who need home or plumbing security can connect with CAPO Security nearby. Spectrum Lake Wales is a local business that could provide additional community services or business partnerships for customers and the bank.
Are there any nearby financial advisory services near Truist?
Yes, J Nelson Financial Strategies and Violeta B Salud and Associates are nearby businesses offering financial advising and investing services that could complement Truist's financial products.
What nearby places can customers visit for beauty and relaxation around Truist?
Customers can visit Shelby C Beauty, Glow Haven Esthetics, Midtown Beauty Bar, and City Barber Shop, all located near Truist, for a variety of beauty and spa treatments before or after banking.
How can I schedule an appointment at Truist Lake Wales?
You can schedule an appointment online through the reservation URL provided by Truist at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.