Truist

2.8
50 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2941 N POINCIANA BLVD, KISSIMMEE, FL
34746, United States

Hours

Reviews

2.8
50 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
4
1 star
24
  • JT
    Julia Turner
    Oct 30, 2025
    5.0
    Excellent service
  • YS
    Yary Snow
    Oct 20, 2025
    5.0
    Muy buen servicio
  • MM
    Melinda
    Oct 6, 2025
    5.0
    The Manager is patient, empathetic, understanding, when it comes to his customer service. I've been having a problem for a while. They took the time to listen to my concerns help me with my questions and understand what was going on and how I could help in this situation. I appreciate everything that he has done for me and helping me get my situation corrected. Thank you so much for your service. You were exemplary. If I were ever to open account a truest it would only be because of him.
  • SL
    Shekelia Lockett
    Aug 8, 2023
    1.0
    Very rude and dismissive . I see why the rating are low. I went in for a cash advance and wire transfer to my other bank . The woman behind the counter was very dismissive and seemed not to know her job since she kept looking at the male teller to confirm what she was saying . The truist in GA is a lot better but I am guessing this was one of the old suntrust locations .
  • EJ
    Eddie Jones
    Feb 14, 2020
    1.0
    Watch out their monthly rates for a checking account are outrageous. I had good money in there not making anything so moved it out, since then been charged $30./month for having a low balance. How can anyone afford to leave money in here earning 00.01% per month? Just plum crazy. I'll be closing out this account & place my money where I'm appreciated as a customer won't hold my money hostage for 00.01% interest a month. Bring back the branch manager & staff I signed up with. Your new staff is horrible, I'm sure they were shipped to a busier location or quit. This branch is going down quickly. I've seen third graders count money faster then the dude behind the counter. Such a shame BB& T you're wrecking the great staff you once had for these slow unorganized individuals. Bring back the ladies.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.