Truist

2.5
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
520 CRANDON BLVD, KEY BISCAYNE, FL
33149, United States

Hours

Reviews

2.5
19 reviews
5 stars
6
4 stars
1
3 stars
1
2 stars
0
1 star
11
  • AL
    Alejandro lnfante
    3 days ago
    1.0
    Terrible bank with even more terrible staff. They’ll boot your car even if the whole lot is empty. Stay away from this bank🤦‍♂️
  • EL
    Esmeralda Lopez
    5 days ago
    1.0
    I have/had accounts with Chase, Well Fargo, BofA and Truist.... Have personal with chase and love them! Had WF for a business account and they were less than average, BofA for my non-profit NO complaints, but Truist has been the worse experience yet and I point out the one in KB because their staff is rude and condescending. I maintain 3 accounts with them. A joint account for personal using and a new business account. Just horrible, the bankers are incompetent at best in KB and in Plantation. Worst decision I made!
  • EH
    Elysze Held
    Aug 9, 2023
    5.0
    Most trusting Bankers and excellent customer service
  • DF
    Daniel Fujita
    Aug 26, 2020
    5.0
    Great service!!! Really a pleasure too deal with this bank for a change...
  • PV
    Pedro Ventura
    Jun 21, 2019
    1.0
    They are horrible people only interested in making money. Don’t bank here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.