Wells Fargo Bank

3.5
46 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
7991 Normandy Blvd, Jacksonville, FL
32221, United States

Hours

Reviews

3.5
46 reviews
5 stars
26
4 stars
2
3 stars
1
2 stars
2
1 star
15
  • MR
    MAJ Real
    Nov 15, 2025
    1.0
    This Karis Gibson or whatever her. She’s mean rude. the worst banker in this branch she gave me an attitude soon as done with another customer which is an old lady that needs help . She mistreated her and when it’s my turn i told her am opening a business account , she looked through my documents and immediately she told me she can’t open a business account because this and that this and that . I walked out sat in my car and opened a business account through a mobile app
  • KK
    kauphy
    Oct 29, 2025
    2.0
    Friday morning there were 7 people in line for Teller service that couldn't be handled on line. I waited 32 minutes to get cash because of the limit imposed by ATM and fact they won't allow you to print your own currency. There was one (1) Teller in service.
  • CA
    Crissy Adamson
    Jun 28, 2025
    1.0
    Several years ago, I had to file a complaint with the branch manager due to the way my oldest daughter was treated. Unfortunately, on June 26th, my 17-year-old daughter experienced the same type of dismissive behavior at this same branch. She visited the drive-through to deposit her earnings—cash tips—into her account. Upon seeing the cash, Cheryl abruptly dismissed her and stated she had “other customers,” despite my daughter being there first. When Cheryl returned, she told her to “go to the ATM” with no further explanation or assistance. As a parent, I find this extremely disappointing. It is concerning that my teenager was sent to handle a jar full of cash at an ATM, which made her feel unsafe and unvalued. The lack of regard for her safety and customer experience is unacceptable, especially given this appears to be a repeated issue at this location. What is the purpose of having a drive-through if customers—especially young ones—are turned away for trying to make a standard cash deposit? This kind of attitude and behavior needs to be addressed immediately.
  • WM
    Wilshard Mckenzie
    Jul 2, 2022
    1.0
    I went to the bank at 11:00am on a Saturday and because this lady name karis wanted to be lazy she found every excuse as to why she couldn’t open up a business account so I can pay my employees she didn’t open it up and allowed me to pay my employees on time.
  • MM
    Megan McElwain
    Mar 31, 2017
    5.0
    Fast and friendly

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank at 7991 Normandy Blvd offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank's drive-through service on weekdays?

The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM.