Valley Bank

Reviews

• JT

  James Turpin

  May 29, 2025
  1.0
  Valley's small business checking comes with a $25 fee for ACH sending services. Truist will give that to you for free. I applied for a secured credit card for my small business putting up 110% cash collateral. I was still declined. What was the point of putting up the cash collateral only to be declined? Valley doesn't have any services that are useful to my small business. The personal banker that I dealt with at Valley was really good and understanding. But, he was limited in what he could do to help me due to bank policies. Jacksonville, Florida has plenty of banks offering banking services to small business. I don't recommend going to Valley to try to meet the needs of your small business.
• KR

  Kat Rahin

  Aug 26, 2023
  5.0
  The service that was provided here each time we have come to this bank was wonderful. We were very fortunate to meet Yvette and the manager as well as a few other staff at this location. They have always been very helpful , courteous and kind to us. Yvette has provided myself and my son exceptional service at this branch. I would like to say thank you so much for all you do!
• BJ

  Barbara Jeckert

  Apr 12, 2022
  1.0
  Absolutely the worst bank, since the retirement of CEO and CFO, Jerry Lipkin and his CFO. Since the arrival of Ira, Valley has gone "down the tubes." Prior to the new "take over," the personnel were well managed and at the top of their game. It looks like Ira should brush up on finances, management and customer satisfaction. Valley is no longer at the top of their game.
• BW

  Bush Wookie

  Oct 29, 2019
  1.0
  Absolutely the worse bank to ever do any kind of business with. Customer service is clueless and worthless. Don’t even attempt to open a new account unless you don’t need the money you opened it with for another month down the road. I’d trust my money with a homeless person behind wawa on beach blvd before I deal with this sorry excuse of a bank again.
• NP

  N P

  Oct 3, 2019
  2.0
  If you have a car loan you can’t view payment activity. It’s a very non transparent platform to view loan activity.

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