Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
18 reviews
5 stars
7
4 stars0
3 stars0
2 stars
1
1 star
10
- HWHannah WallaceOct 9, 20251.0Horrible management and customer service.
- ALAmanda LutonSep 3, 20255.0Everyone did an amazing job helping me!
- JBJordan BarrowSep 2, 20251.0Shorted me $10 on a cash deposit. The teller conveniently didn't notice the discrepancy from the deposit slip to what the machine counted until after she put the money in the drawer so there was no way to verify.
- SHShawn HennesseyAug 26, 20255.0Always a pleasure banking with professionals.
- AGAshley GannonDec 15, 20155.0I love Suntrust and I especially love this branch. The ladies here are SO helpful and nice, but also very fast and efficient. I won't go anywhere else :)
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist on weekdays?
The drive-through is open from 9:00 AM to 5:00 PM, Monday through Friday.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
What types of accounts does Truist offer for everyday banking?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch during business hours.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person purchases.
What services does Truist provide?
Truist offers deposit transactions, loans, credit cards, mortgage services, insurance, investment services, and more.
Are there any ATMs nearby if I’m visiting Truist at 3720 3rd St S, Jacksonville?
Yes, there is a Truist ATM nearby for convenient cash withdrawals.
What other banks are close to this Truist branch?
Wells Fargo Bank is nearby and provides additional banking and ATM services.
What nearby medical services can I access near Truist Jacksonville branch?
Nearby medical providers include Island Doctors for family practice and L.A. Quinn M.D., along with specialists like First Coast Veterinary Specialists.
How can I book an appointment at Truist?
You can schedule an appointment online via their reservation URL for personalized service.