Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
7 reviews
5 stars
3
4 stars0
3 stars0
2 stars0
1 star
4
- LSLaura SolomonApr 25, 20251.0When I arrived I had to wait 10 minutes before helping me. Went to make a deposit and get change for my job. She typed the account number in looked at me twice then ask me for ID for change. Excuse me you ask for a ID for $126 worth of change but didn't ask me for ID for the deposit.
- XXxSiNx xBoTxMar 8, 20251.0Tells me I can't deposit cash into my mother's account because of money laundering. I will have to go with another bank
- ETElizabeth TaylorNov 26, 20245.0They consistently show such patience and kindness, and I strive to embody those qualities as well. Love this bank.
- CHChristen HarrisOct 31, 20245.0I spoke with Victor, he was amazing and very knowledgeable! He is a great asset to your institution! I highly recommend a promotion!
- AGAmina GlamlifeJan 12, 20235.0Fast and friendly…
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours of Truist Jacksonville branch?
The Truist branch at 5258 Norwood Ave Unit 15, Jacksonville is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Truist Jacksonville branch offer drive-through banking hours?
No, the Truist Jacksonville branch does not offer drive-through banking as it is closed all days of the week for drive-through service.
What types of accounts can I open at Truist, and how?
You can open checking and savings accounts at Truist. Checking accounts are for daily transactions, while savings accounts help you save for goals or emergencies. You can open accounts online, by phone, or at the branch during business hours. CDs must be opened at a branch.
How do I activate my Truist debit card?
To use your Truist debit card for digital purchases or in-person payments, you need to activate it online.
What services does Truist Jacksonville branch provide?
Truist offers deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, treasury services, trust services by appointment, foreign currency exchange, and more.
Is there an app available for Truist mobile banking?
Yes, Truist offers mobile banking apps available for Android and iOS devices. You can download them from the Google Play Store and Apple App Store respectively.
What nearby shopping options are close to Truist on Norwood Ave?
Nearby shopping options include Roses Discount Stores, Five Below, Burlington, Rent-A-Center, and Cell Phone Stop. These stores offer a variety of retail options that you can visit before or after your banking errands at Truist.
Are there any nearby restaurants near Truist Jacksonville branch?
Yes, you can enjoy meals at nearby restaurants like Blu Diner (Southern and American cuisine), CJ Crab House and Seafood, Wingstop (fast food chicken), Subway, and CJ's Crab House.
What transit or services near Truist can help customers visiting the branch?
Nearby points of interest include the VyStar ATM for convenient cash access and the Jacksonville Sheriff's Office for public assistance. For vehicle services, Firestone Complete Auto Care and Favor Auto Of Jacksonville LLC are close by.
How can I schedule an appointment at Truist Jacksonville?
You can book an appointment online via Truist's reservation URL: https://truistconsumerbank.my.site.com/s/. This is useful for services requiring appointments such as trust or leasing services.