Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
4.4
7 reviews
5 stars
6
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1 star
1
- CGCynthia GunnFeb 19, 20255.0Love the people and the service at Truist on Merrill Road. THANK Y'ALL!
- AQAlejandro QuirozOct 17, 20245.0Everything went perfectly, and I’m very satisfied with the outcome. Barbara Murat was outstanding, handling everything with professionalism and care. Her attention to detail made a big difference. I highly recommend her services!
- MNMarilyn NicholsonOct 14, 20245.0I just started my relationship with Truist. The Merrill Road team led by Kelly V. Was extremely professional and friendly. I think I made a good choice. Shout out to trainee Mariah... well done!
- AZAdam ZiembaOct 5, 20245.0I had such a positive experience at this branch. I came in on Saturday at 11am, and the employee was so fantastic. She treated customers with kindness and patience. What a great branch! I live in another state, and I thought I would have difficulty resolving my transaction, but the employee was so understanding and effective! She quickly resolved my issue!
- CBchris ballMay 15, 20245.0Kelly, the branch manager was extremely helpful and informative during the entire time we were setting up our new business account with Truist. She informed us about all the services and products Truist offers that could help our business grow. I left the branch with a feeling that we chose the right bank and branch to open our business account with.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist at 7001 Merrill Rd Ste 4, Jacksonville?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is there a drive-through service available at this Truist location?
No, the drive-through service is closed every day of the week at this Truist location.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch during business hours. Online or phone applications may require you to wait for debit cards and checks, while branch visits allow you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using the cash in your checking account.
What products and services does Truist offer at this branch?
This branch offers checking and savings accounts, credit cards, loans, mortgage services, small business banking, wealth management, and other financial services like investment and treasury services.
Where is Truist located in Jacksonville, and what is the main phone number?
Truist is located at 7001 Merrill Rd Ste 4, Jacksonville, FL 32277. You can reach them at +1 904-520-5880.
Which fitness centers are located near the Truist branch?
Nearby fitness centers include Chuze Fitness, Bailey's Health & Fitness, Curves, and Bailey's Powerhouse Gym, providing options to work out before or after visiting the bank.
Are there any beauty salons close to Truist for a quick appointment after banking?
Yes, nearby beauty salons include Lovely Nails, Hair Architect Academy & Natural Hair Studio, XO Nails Salon Jacksonville, Hair Cuttery, and Mírame Jacksonville.
Can I visit any dining or coffee spots near Truist in Jacksonville?
Nearby dining options include Larry's Giant Sub and Tonino's Trattoria, and for coffee or a snack, you can visit Dunkin' just a short distance away.
Does Truist offer appointment scheduling for their services?
Yes, you can schedule appointments online via their reservation URL to meet with Truist representatives for services such as trust or leasing services, which often require appointments.