Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
47 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
2
1 star
28
- AHAmelia Harper3 days ago5.0Every time I come into this location: Issa, Evan, and Maggie greet me with a smile and ask how my day is going. They’re always so sweet and genuinely make my day better. They’re super helpful and get things done quickly every time. Really appreciate you all!
- TFTiffany FulsangDec 29, 20251.0Ms. Patel "relationship specialist" was rude and unfriendly. I was there to make a deposit to a commercial business account. She asked me if I was making a cash deposit and I said yes. She said "give it to me" as if she was annoyed she has to do her job. There's no real customer service, no talking, just cold exchange. Ill gladly be taking my banking elsewhere and closing my account. Not only do direct deposits and transfers, transactions take an extended time to go through, the customer service is just sub par compared to VyStar and Wells Fargo.
- CCCalvin CaffeyJul 18, 20251.0I'm in school and I received a check from school so I went to this location to get it cashed and based on my appearance I was denied went to another location and cashed it with no problem. Disabled Retired Veterans should not be treated like that.
- KVKen VielhakApr 4, 20241.0Very slow and understaffed. 1 teller and she is horribly slow. Save time and go to other location.
- AVAlly ViccaroAug 29, 20181.0Let me start by saying I am not a person to leave reviews but this place is so bad I had too. The absolute WORST location of any Sun Trust I have ever been too. Drive thru took so long to get an answer from someone while we were the only car out there. Went inside and got the rudest, most horrible treatment from the manager. Never will we come back to this location solely because of the rudeness we received from the manager.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 4781 Town Center Parkway?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for this Truist branch?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of bank accounts can I open at this Truist location?
You can open checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, at a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
You activate your debit card online to enable digital purchases and in-person payments from your checking account.
What services does this Truist branch offer?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
Are there nearby dining options close to Truist at Town Center Parkway?
Yes, nearby dining includes Talkin' Tacos Towncenter for tacos, Mayday Ice Cream for ice cream and smoothies, Wasabi Steak House for sushi and steak, Bahama Breeze Island Grille for Caribbean cuisine, FOGO DE CHAO Brazilian Steakhouse, Wendy's fast food, Firebirds Wood Fired Grill, BlackFinn American Grille, Ida Claire Southern restaurant, Whiskey Cake Kitchen & Bar, and Mimi's Cafe for breakfast and brunch.
What nearby hotels are convenient for visitors to this Truist branch?
Hyatt Place Jacksonville / St. Johns Town Center is a nearby hotel offering convenient accommodations for customers visiting Truist.
Where can I find furniture and home decor near Truist?
Nearby furniture and home decor stores include Modani Furniture, Modani Furniture Jacksonville, La-Z-Boy Home Furnishings & Décor, La-Z-Boy of Jacksonville, La-Z-Boy Furniture Galleries, and Ballard Designs.
If I want to relax or get spa treatments near Truist, where can I go?
You can visit Elase Spas, AMARA Med Spa, and Massage Heights-Town Center for skincare, medical spa, massage therapy, and other spa services nearby.