Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
46 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
2
1 star
27
- CCCalvin CaffeyJul 18, 20251.0I'm in school and I received a check from school so I went to this location to get it cashed and based on my appearance I was denied went to another location and cashed it with no problem. Disabled Retired Veterans should not be treated like that.
- MMMarioJun 21, 20255.0William Boushi is great. Good customer service!
- DDDavidJun 10, 20251.0This is the worst bank I have ever banked with. Only was a customer for a month. My debit card never arrived when ordered, had to request a replacement card and that still did not come. I went to cash out $9000 because I was frustrated of not receiving my card and I needed cash to pay for my living since this was the only bank I had at the time and I only end up receiving $7700, $1300 missing after I counted it. Reported it and were told that it was no wrong doings on their part so they told me that I must’ve lost it lol a complete joke. Closed my account immediately. I will never deal with Truist again, a bunch of crooks. HIGHLY RECOMMEND TO STAY AWAY!
- AMAlton David MullinaxJun 2, 20251.0We had asked for a $12 fee to be waived one time, since we were only below the $500 limit for a couple days. Not waiving the fee is fine, but telling my wife she has to have her passport as her ID because that’s what the account was set up under was strange, asking about her green card status before explaining to us why she got the fee like we didn’t understand is why I am giving the low review. I understand banks have to be compliant with immigration laws, but there is no regulation saying someone must have a green card to have a checking account.
- JRJeremy RahmFeb 18, 20255.0This location was quiet and clean and my visit went very smoothly. My teller, Will B., was welcoming, friendly, and professional.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 4781 Town Center Parkway?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for this Truist branch?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of bank accounts can I open at this Truist location?
You can open checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, at a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
You activate your debit card online to enable digital purchases and in-person payments from your checking account.
What services does this Truist branch offer?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
Are there nearby dining options close to Truist at Town Center Parkway?
Yes, nearby dining includes Talkin' Tacos Towncenter for tacos, Mayday Ice Cream for ice cream and smoothies, Wasabi Steak House for sushi and steak, Bahama Breeze Island Grille for Caribbean cuisine, FOGO DE CHAO Brazilian Steakhouse, Wendy's fast food, Firebirds Wood Fired Grill, BlackFinn American Grille, Ida Claire Southern restaurant, Whiskey Cake Kitchen & Bar, and Mimi's Cafe for breakfast and brunch.
What nearby hotels are convenient for visitors to this Truist branch?
Hyatt Place Jacksonville / St. Johns Town Center is a nearby hotel offering convenient accommodations for customers visiting Truist.
Where can I find furniture and home decor near Truist?
Nearby furniture and home decor stores include Modani Furniture, Modani Furniture Jacksonville, La-Z-Boy Home Furnishings & Décor, La-Z-Boy of Jacksonville, La-Z-Boy Furniture Galleries, and Ballard Designs.
If I want to relax or get spa treatments near Truist, where can I go?
You can visit Elase Spas, AMARA Med Spa, and Massage Heights-Town Center for skincare, medical spa, massage therapy, and other spa services nearby.